JR-213496 QA Engineer Middle

**Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.Location: LATAM (remote)
How you'll make an impact:**

· Analyze business requirements, user stories, and integration specifications, and help refine acceptance criteria;

· Write and maintain test documentation: test plans, test cases, checklists, and traceability matrices;

· Perform functional, integration, regression, smoke, and exploratory testing of MS Dynamics 365 customizations: entities, forms, business rules, workflows, and Power Automate flows;

· Test end-to-end business scenarios between IQVIA PRM and MS Dynamics 365, making sure data and processes work correctly across both systems;

· Check data accuracy after integration and sync runs: field mapping, record completeness, duplicates, and error handling;

· Perform basic API testing with Postman and data checks with SQL queries;

· Report, track, and verify defects in [Jira / Azure DevOps], with clear steps to reproduce and evidence;

· Take part in Agile ceremonies (refinement, planning, daily stand-ups, retrospectives);

· Support UAT: prepare test data, help business users, and triage their feedback;

· Perform regression testing after Microsoft platform updates and new releases;

· Follow data privacy rules when working with healthcare data (PHI/PII) in test environments.

What makes you a great fit:

· 3+ years of experience in manual software testing;

· Hands-on experience testing MS Dynamics 365 or another CRM platform (Salesforce, Veeva CRM, etc.);

· Strong knowledge of QA theory, testing types, and test design techniques;

· Experience writing test documentation: test cases, checklists, and bug reports;

· Experience testing integrations between systems and checking data consistency;

· Basic SQL skills for data validation;

· Basic API testing experience (Postman or similar);

· Experience with bug tracking and test management tools ([Jira / Azure DevOps / TestRail / Zephyr]);

· Understanding of the SDLC/STLC and experience working in Agile/Scrum teams;

· Attention to detail and an analytical mindset;

· English: Upper-Intermediate (B2) or higher.