JUMBO - Department Supervisor - Vaughan Mills

Who are we?

Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice, operating several well-known retail brands across Israel, Europe, and Canada. We are excited to continue our growth journey with the ambition of becoming Canada's leading retail group. In Canada, we currently operate Mango, Laline, and Fox Clothing. Nike is also part of the Fox Group Canada portfolio and is operated by Retailors.

There has never been a better time to join Fox Group. With significant growth and expansion planned, you'll have the opportunity to build an exciting retail career with a company that invests in its people and their success.

Jumbo is a leading international multi-category value retailer founded in Athens, Greece, in 1986. Known for offering an exciting shopping experience, Jumbo features an extensive assortment of toys, baby products, seasonal décor, home essentials, stationery, party supplies, and more—all at exceptional value. As Jumbo prepares to enter the Canadian market, we are looking for passionate individuals to help bring this exciting brand to customers across Canada.

Position Summary

As a Department Manager, you will lead one or more departments within the store, ensuring an exceptional shopping experience through outstanding customer service, strong merchandising, and operational excellence. You will coach and develop your team, drive department performance, and ensure company standards are consistently executed.

This is a hands-on leadership role for an experienced retail professional who enjoys developing people, delivering results, and leading from the sales floor.

What You'll Do

• Lead the day-to-day operations of your assigned department(s) to achieve sales and operational goals.

• Coach, motivate, and develop Supervisors and store associates through regular feedback and training.

• Ensure product availability through effective replenishment, inventory management, and stock organization.

• Execute company standards for visual merchandising, pricing, promotional displays, and presentation.

• Monitor department sales and KPIs, identifying opportunities to improve performance.

• Deliver exceptional customer service by maintaining a visible presence on the sales floor.

• Support hiring, onboarding, scheduling, and training within your department.

• Maintain inventory accuracy and support loss prevention initiatives.

• Ensure compliance with operational procedures, health and safety standards, and company policies.

• Collaborate with the Deputy Store Manager and Store Manager to execute seasonal changes, promotions, and business priorities.

• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.

What You'll Bring

• 2-4+ years of retail leadership experience as a Department Manager, Supervisor, Team Leader, or similar role.

• Experience working in a high-volume retail environment such as big-box, department store, value retail, toys, home goods, lifestyle, or specialty retail.

• Strong people leadership and coaching skills.

• Understanding of merchandising, inventory management, customer service, and store operations.

• Results-oriented mindset with the ability to drive department performance.

• Strong communication, organization, and problem-solving skills.

• Ability to work in a fast-paced retail environment with changing priorities.

• Full-time availability, including evenings, weekends, and holidays.

Why Join Jumbo?

• Be part of launching an internationally recognized retail brand in Canada.

• Join a growing organization with exciting opportunities for career advancement.

• Build your leadership career with a company that invests in developing its people.

• Help shape the culture and success of a new retail brand from the beginning.

Pay Range: $21-23/HR

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity; however, only qualified applicants will be contacted