Junior IT Officer - Zaventem
First-line IT support role at RSM Belgium in Zaventem: managing support tickets, preparing laptops and mobile devices, coordinating IT onboarding/offboarding, and helping colleagues with Microsoft 365, while exploring AI and automation with a team of experienced IT professionals.
- Compensation
- Not disclosed
- Location
- Zaventem, Brussels
- Work setup
- Not specified
- Seniority
- Junior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Must have
- Bachelor's or Graduate degree in IT, Computer Science, ICT, Applied Computer Science, or a related field
- Passionate about technology and digital innovation
- Enjoys solving problems and helping others
- Takes initiative and learns independently
- Hands-on and practical approach
- Communicates clearly and professionally
- Enjoys working as part of a team
- Continuous learning and self-development mindset
- Excellent command of Dutch and good knowledge of English and French
- Willing to travel between offices in Aalst, Antwerp, Gosselies, Zaventem, and Liège
Nice to have
- Driving license (B)
- Interest in Microsoft 365, AI, automation, and digital workplace solutions
Full description
Ready for the next step in IT?
You’re passionate about technology. You’re the kind of person who enjoys solving problems, helping people, and exploring new digital tools.
Whether you've just graduated or gained your first professional experience, you're looking for more.
More opportunities to learn. More responsibility. More exposure to modern technologies. And above all: an environment where curiosity, initiative, and growth matter more than the number of years on your CV.
Welcome to RSM.
IT at RSM: technology with a human touch
At RSM, we believe technology is ultimately about people.
Our IT team doesn't just maintain systems. We help our colleagues work smarter, collaborate better, and embrace new digital possibilities.
As an IT Officer, you'll play a key role in the daily digital experience of our employees. You'll become the driving force behind our first-line IT support, ensuring that colleagues receive fast, friendly, and effective assistance whenever they need it.
At the same time, you'll have the opportunity to explore emerging technologies, contribute to digital improvements, and grow alongside 4 experienced IT professionals who will support your development.
Every day brings something different.
One day you might be helping a new colleague get started during his onboarding, the next you could be testing a new AI tool, improving an internal process, or helping employees get the most out of Microsoft 365.
Why join RSM?
At RSM, you'll find much more than a traditional IT support role.
We combine a professional environment with a personal and approachable culture. Our teams work closely together, knowledge is shared openly, and everyone is encouraged to take initiative.
What you can expect:
- becoming the first point of contact for colleagues across the organisation by managing and following up the support -tickets;
- prepare and configure laptops, mobile devices, and other IT equipment;
- coordinate onboarding and offboarding activities from an IT perspective;
- assist users with Microsoft 365 applications and workplace technologies;
- stay up to date with developments in Microsoft 365, AI, automation, and other emerging technologies.
- close collaboration with your experienced IT colleagues and System Engineers;
- continuous coaching and learning opportunities;
- room to take ownership and propose improvements;