Key Account Manager (Coupang) - LRP - LDB

Job Title: Key Account Manager (Coupang)

Key Job Accountabilities

JOB SUMMARY

• The E-commerce Manager owns the commercial and trading performance of La Roche-Posay’s B2C business on Coupang. The role drives customer acquisition, conversion, sales growth and customer retention through channel planning, product assortment and listing optimization, onsite visibility, promotional execution and data-driven performance management. Working closely with Marketing, CRM, Media, Supply Chain, IT and Coupang, the role delivers effective campaigns and a seamless customer experience across the platform.

CORE WORK ACTIVITIES

-Own assigned channels end to end, continuously optimizing product listings, content assets, search advertising, product visibility, and promotional execution.

-Manage channel-level P&L including pricing, margin management, promotional investment, and profitability analysis.

-Monitor competitor activity and translate market intelligence into actionable channel strategy.

-Analyze e-commerce partner sales data to identify strengths, risks, and business opportunities.

CROSS-FUNCTIONAL COLLABORATION

Work closely with internal stakeholders across Marketing, Digital, Sales, IT, and Customer Care to ensure e-commerce activities are aligned with broader brand strategy and deliver a seamless e-commerce consumer experience.

PROFESSIONAL & TECHNICAL COMPETENCIES

-Drives B2C e-commerce growth through channel and commercial levers

-Proficient in e-commerce platforms and data tools, including Coupang Seller Portal

-Keeps up with consumer behavior and digital commerce trends

-Translate complex data into clear, actionable business recommendations

-Manages Site Merchandising and Conversion Optimization

QualificationsEducation

University graduate

Years of experience

5 years

Experience

At least 5 years of experience in the FMCG industry, with demonstrated experience in managing e-commerce platforms and driving e-commerce trading performance.

Language

Fluent in Korean

Preferred communication in English

Other Skills

Computer skill proficiency: MS PPT, Excel, Word

WE ARE ENGAGED & COMMITTED:

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.

The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.

We are proud to be an equal opportunity employer.

(*Please attach your updated Eng. resume when you apply.)