Key Account Manager - IT and Infrastructure

Responsibilities:

• Build and maintain strong customer relationships, drive account expansion, and secure contract renewals/managed service opportunities.
• Identify new business opportunities, manage sales pipelines, deliver accurate forecasts, and achieve assigned revenue and profit targets.
• Assess client requirements to propose tailored solutions across IT Infrastructure, Cloud, Security, AI, and Digital Transformation.
• Develop commercial proposals, quotations, client presentations, and strategic account plans.
• Partner with Presales, Product, Delivery, and Vendors throughout the sales cycle to ensure successful project execution and customer satisfaction.

Qualifications:

• Bachelor's degree in IT, Computer Science, Engineering, Business Administration, or a related field (MBA is a plus).
• 3–5 years in IT Sales, Account Management, Business Development, or Client Relationship Management.
• Experience in selling IT Solutions, Cloud Services, Cybersecurity, Managed Services, Software, AI, or Digital Transformation projects.
• Knowledge of IT infrastructure, cybersecurity, cloud, AI, and the Microsoft ecosystem (Azure, M365, Copilot, and Power Platform).
• Skilled in requirement analysis, proposal development, and presenting tailored tech solutions.
• Fluent in English speaking and writing.