Key Account Manager (KAM)

Key Account Manager (KAM) – IT SalesEnterprise Accounts | IT Products & InfrastructureLocation: Mumbai / Maharashtra

Experience: 4–7 Years

Notice Period: Immediate to 15 Days Preferred

About Closing Gap

Closing Gap is a growing workforce solutions partner supporting enterprises across India, the UK, and GCC with high-impact talent and business solutions.

Role Overview

We are hiring a Key Account Manager (KAM) to manage and expand enterprise client relationships within the IT products and infrastructure space. This role is focused on account growth, revenue expansion, and building long-term client partnerships.

The ideal candidate understands enterprise buying cycles, has hands-on IT sales experience, and can identify opportunities to drive consistent account growth.

Key Responsibilities

• Manage and grow assigned key enterprise and corporate accounts

• Drive revenue through IT products, infrastructure solutions, and related services

• Build strong, long-term relationships with client stakeholders and decision-makers

• Identify and execute upsell and cross-sell opportunities within existing accounts

• Work closely with pre-sales and technical teams to deliver tailored solutions

• Understand client requirements and align offerings to business needs

• Track account performance, pipeline, and revenue growth

• Ensure high levels of customer satisfaction and retention

Key Requirements

• 4–7 years of experience in IT sales (hardware, software, or infrastructure solutions)

• Strong understanding of IT products, infrastructure, and enterprise solutions

• Proven experience managing enterprise or corporate accounts

• Ability to drive revenue growth within existing accounts

• Excellent communication, presentation, and client-handling skills

• Experience working with cross-functional teams (pre-sales, delivery, support)

• Mumbai-based or willing to relocate

Required Skills

• Account Management & Growth: Ability to retain and expand key accounts

• Upselling & Cross-selling: Identifying revenue opportunities within existing clients

• Client Relationship Management: Strong stakeholder engagement and trust-building

• Solution Selling: Ability to align IT offerings with client business needs

• Sales Execution: Pipeline management, forecasting, and deal closure

• Collaboration: Working effectively with technical and internal teams

What We Offer

• Opportunity to manage high-value enterprise accounts

• Exposure to diverse IT products and infrastructure solutions

• Performance-driven incentives and career growth opportunities

• Competitive compensation aligned with experience