DEFTEC
Knowledge Manager
- Compensation
- Not disclosed
- Location
- Huntsville, AL, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- 5+ Years of experience in knowledge management, records management, or information management, in a DoD or federal environment
- Demonstrated experience standing up or restructuring a Microsoft Teams and SharePoint environment, including document libraries, naming conventions, and permissions
- Working knowledge of SharePoint administration (site collections, permissions, workflows)
- Experience using generative AI tools (e.g., GenAI.mil, mil.chat, Grok) to support documentation, research, and knowledge management tasks
- Familiarity with AFRIMS and DoD records management directives
- Excellent written and verbal communication skills, with the ability to draft clear, concise policy and procedural documentation
- Expertise with Microsoft Office Suite
- Hold an secret clearance with the ability to obtain a Top Secret/SCI Clearance
- S. citizenship required
Nice to have
- Prior USAF experience as a 3D0X1 (Knowledge Operations Management) specialist or equivalent civilian/contractor role
- Experience supporting a Program Management Office, combatant command, MAJCOM, or base-level Knowledge Management Office
- Experience supporting a program office for facility design, construction, or mission equipment integration
- Experience managing knowledge and records in classified or SCIF environments
- Familiarity with Air Force Knowledge Management Capability Working Group (AFKM CWG) processes
- Bachelor's Degree in Information Management, Business Administration, or related field
- Experience developing taxonomies and metadata standards for enterprise content
- Prior experience training staff on knowledge management tools and procedures
Full description
Knowledge Manager
DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.
POSITION OVERVIEW
DEFTEC Corporation is seeking a Knowledge Manager to support the USSPACECOM Program Management Office (PMO) at Redstone Arsenal, AL. The Knowledge Manager will design and stand up the PMO's knowledge management structure, ensuring decision-quality information reaches leadership and staff and that the organization's knowledge is captured, organized, protected, and retrievable across its lifecycle.
JOB RESPONSIBILITIES:
- Establish the knowledge management structure for the PMO, including governance, roles, and processes for how information is created, shared, stored, and retired.
- Design and organize the PMO's Microsoft Teams environment, including teams, channels, chats, file locations, and access permissions.
- Build the PMO's complete document library, including folder structure, file plans, taxonomies, metadata standards, and version control.
- Develop and enforce naming conventions for files, folders, Teams channels, and meeting artifacts so content can be located and retrieved regardless of source or format.
- Manage SharePoint sites, shared drives, and other knowledge repositories, including site structure, permissions, and content organization.
- Use DoD-approved generative AI tools, including GenAI.mil, mil.chat, and Grok, to draft, summarize, organize, and search content, and develop guidance for appropriate AI use within the PMO.
- Plan, schedule, and open meetings for the PMO team, including preparing agendas, setting up virtual and in-person meeting platforms, and capturing minutes and action items.
- Coordinate and schedule conference rooms, resolve scheduling conflicts, and ensure rooms are prepared for meetings and briefings.
- Serve as liaison between leadership and staff sections to identify, analyze, and document information requirements.
- Establish and enforce records management procedures in accordance with the Air Force Records Information Management System (AFRIMS), DoD records management directives, and applicable retention schedules.
- Draft, update, and maintain standard operating procedures, internal policy guidance, and process documentation.
- Coordinate the creation, staffing, and disposition of official correspondence and directives.