Korean Video Remote Interpreter

AMN Language Services Video Audio Remote InterpreterSummary: The Video Audio Remote Interpreter will cover a wide – range of shifts to serve our limited English proficient (LEP) community and the practitioners that serve them in a variety of medical, legal and community interpreting settings via video.

AMN Healthcare Language Services is a technology-driven company that is changing the way patients and medical professionals connect across all areas of health care. At AMN Language Services, our opportunity to strengthen the connection between technology and human interaction is what inspires us. AMN Language Services built its foundation in the language services industry by innovating various remote interpretation services that include onsite, video and audio interpreters. AMN Language Services has leveraged its existing technology into a telehealth division aimed at improving patient care while reducing hospital costs. Led by a team of dedicated individuals with decades of experience in the health care and technology markets, AMN Language Services is committed to enabling visual communications and vital conversations.

Video Interpreter Responsibilities:

• Provide effective video remote interpreting service for consumers. While this position is primarily video interpreting, there may be occasional audio calls.

• Adhere to all policies and procedures as outlined by AMN Language Services

• Always exhibit professional behavior including regular attendance, punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.

• Demonstrate the ability to adapt quickly to new and changing technologies.

• Complete video and platform training and pass the internal readiness check before taking live calls.

• Participate in ongoing quality assurance and call monitoring programs.

Required Qualifications:

• Fluent and have strong verbal communication skills in both the source and target language

• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.

• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to legal/medical care.

Preferred Qualifications:

• 2-5 years of professional US based medical interpreting experience

• National interpreting certification CCHI or CMI

• Degree or certifications in interpreting practices.

• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).