IT by Design Philippines Inc.
L2/L3 Wintel Infrastructure Engineer
An L2/L3 engineer providing infrastructure support across managed-services client environments: administering Windows Server (Active Directory, DNS, DHCP), VMware/Hyper-V virtualization, server hardware, storage/backup, and networking, with PowerShell automation and light Azure/AWS support. On-site in Taguig City with night-shift differential pay.
- Compensation
- ₱80K–₱100K / mo
- Location
- Taguig City, Metro Manila
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Devops
- Posted
Skills
Must have
- Proven experience in Wintel or Windows Infrastructure Support, preferably in an MSP or managed services environment
- Strong hands-on experience with Windows Server administration and Active Directory
- Experience supporting VMware vSphere/ESXi and/or Microsoft Hyper-V
- Knowledge of server hardware, infrastructure monitoring, patching, and troubleshooting
- Good understanding of networking fundamentals, including VLANs, subnetting, DNS, and connectivity troubleshooting
- Knowledge of ITIL processes and incident management
- Strong analytical, problem-solving, and communication skills
Nice to have
- Familiarity with enterprise storage and backup technologies
- Basic knowledge of Microsoft Azure and/or AWS
- PowerShell scripting experience
Full description
Salary: ₱80,000 – ₱100,000 per month
About the role
We are looking for an experienced L2/L3 Wintel Infrastructure Engineer to provide infrastructure support and troubleshooting across client environments. This role focuses on maintaining server environments, resolving infrastructure-related incidents, and ensuring system stability and availability. Experience in a managed services environment is an advantage.
Key responsibilities
- Administer, maintain, and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, DFS, and file services.
- Provide L2/L3 support for server infrastructure and investigate complex technical issues.
- Support and troubleshoot VMware vSphere/ESXi and/or Microsoft Hyper-V environments.
- Perform server monitoring, patching, maintenance, and performance troubleshooting.
- Support physical and virtual servers, including Dell PowerEdge and HPE ProLiant, using iDRAC and/or iLO.
- Assist with enterprise storage and backup solutions, including SAN, iSCSI, and Fibre Channel.
- Troubleshoot networking issues involving VLANs, subnetting, DNS, connectivity, and basic firewall configurations.
- Support cloud infrastructure services, including Microsoft Azure and/or AWS, as needed.
- Use PowerShell scripting to automate routine administrative tasks.
- Manage infrastructure incidents, maintain accurate ticket documentation, and follow ITIL processes and escalation procedures.
About you
- Proven experience in Wintel or Windows Infrastructure Support, preferably in an MSP or managed services environment.
- Strong hands-on experience with Windows Server administration and Active Directory.
- Experience supporting VMware vSphere/ESXi and/or Microsoft Hyper-V.
- Knowledge of server hardware, infrastructure monitoring, patching, and troubleshooting.
- Good understanding of networking fundamentals, including VLANs, subnetting, DNS, and connectivity troubleshooting.
- Familiarity with enterprise storage and backup technologies is an advantage.
- Basic knowledge of Microsoft Azure and/or AWS is an advantage.
- PowerShell scripting experience is a plus.
- Knowledge of ITIL processes and incident management.
- Strong analytical, problem-solving, and communication skills.
Benefits
- HMO coverage effective Day 1 of employment