L3 Lead Support Java 2875

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Location: Ciudad de México,Ciudad de México,México

Seeking Experienced L3 Lead Support Java Remote in Mexico

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We are seeking an experienced L3 Lead Support Java engineer to join our team for a long-term project. The ideal candidate will possess deep technical expertise in Java/J2EE, multi-server administration, database operations, and production support processes within an L2+/L3 framework.

Key Responsibilities:

• Provide advanced L2+/L3 technical support for Java/J2EE applications in production environments.
• Manage and troubleshoot multi-server and multi-tier architectures including Tomcat, JBoss, WebSphere, and WebLogic.
• Perform advanced database operations and troubleshooting across DB2, Oracle, Sybase, and other relational databases.
• Develop, understand, and modify Unix/Linux shell and Perl scripts.
• Monitor and manage job schedulers such as Autosys, procmon, and crontab.
• Utilize IDEs (Eclipse, NetBeans) and manage deployments using Git, Jenkins, and other repository tools.
• Handle incident, problem, and change management processes using Jira, ServiceNow, and standard production tooling.
• Execute end-to-end code and configuration changes (Java, Unix, Database) in production following SDLC guidelines.

Technical Skills Required:

• English: Advanced level (written and spoken).
• Advanced Java/J2EE experience (REST APIs, Servlets, JavaScript, HTML, JSP, JDBC, Struts, Hibernate, Spring).
• Hands-on experience with multi-server environments (Tomcat, JBoss, WebSphere, WebLogic).
• Strong database proficiency (DB2, Oracle, Sybase).
• Mid- to advanced Unix and scripting skills (Shell/Perl).
• Experience with job scheduler monitoring tools (Autosys, Crontab).
• Familiarity with version control and CI/CD pipelines (Git, Jenkins).
• Proven background in L2+/L3 support models and SDLC processes.
• Java support experience is a mandatory requirement.

Qualifications:

• Bachelor’s degree or higher
• Fluent in English (Advanced) B2 - C2
• Excellent communication, teamwork, commitment, and a proactive attitude

Location & Schedule:

• Remote work from Mexico
• Work hours Monday to Friday, 09:00 – 18:00
• Advanced English skills are mandatory, and only residents of Mexico

Benefits:

• Attractive Salary + Premium Benefits
• Performance bonuses, grocery coupons, and savings are found.
• Aguinaldo, premium vacations, and vacations paid
• SGMM Medical insurance, family, and Life insurance.