L4 - ICV SALES - Satara - BACL

DESCRIPTION

• Position: CSM – Sales (CV)

• Looking After: Off Roll Sales

• Grade: L4

• Qualification: Any Graduate/ PG/MBA

• Reporting To: Area Manager - Sales (Motor Cycles)

• Nature of Role: Individual Performer

ROLE & RESPONSIBILITY

• Managing A Team of Off Roll Sales DMAs to Ensure Sales & Penetration at The Dealership as Per the Target

• Ensure All the Documents W.R.T. Customer Are Verified in Originals and Scan & Fill Various Customers’ Details in ICAS & Submit It Immediately. Physical Agreement & Repayment Instrument Dispatch Within Prescribed Tat

• To Ensure Sale of Finance Schemes to Customers (Within & Outside Dealership) As Per the Targets

• Maintain & Improve The Relationship with The Dealer/S & Address Issues/Queries On Daily Basis

• Verification of All Documents, W.R.T. Customers E.G. KYC, Customer Personal Information, Documents Received Through DMAs at ASC Location, In Line with Company Policy

• Monitoring The Competition Activity in Dealership & Location

• DCC Cash Deposition

• Maintain & Improve The Productivity of DMAs

• ASC/ Branch Visit of Dealer (Network Visit)

• Enquiry Management & Follow Up On Open Enquiries

• Conversion of All Leads (Web/Tele/Rural)

• Collection of RC, Resolution of Femi, Nonstarter On Regular Basis As Per The Targets

• Keep The ASM Updated On Daily Basis W.R.T. Targets Vs Achievements

• Maintain Tat for Decision On Case & Speedy Disbursement Tat

• Understand & Explain All the Schemes to The Customers

KPA

Target Achievement

• Responsible for Achieving Volume Targets for The Area On Quarterly Basis

• Responsible for Achieving Penetration Targets for The Area On Quarterly Basis Sales Penetration

• Responsible for Increase in Number of Finance Customers with Dealership/S On Quarterly Basis

• To Execute Special Schemes for Festivals and Conducting Loan Melas Etc.

• To Increase Insurance Penetration On Total Sales On Quarterly Basis Quality Improvement

• Login to Disbursement Ratio Should Be Kept More Than 80%.

• Repayment Should Be More Than 95% Within The Tat

SKILL SET REQUIRED

• Sales/Marketing Skills

• Working with Others

• Relationship Management

• Result Orientation