LAB - Phlebotomist Outpatient Lab - 40 hrs/wk, 1st shift

PURPOSE OF THIS POSITION

Performs the day-to-day phlebotomy duties in accordance with current federal, state and local standards, guidelines and regulations and as may be directed by the Laboratory Director.

JOB DUTIES/RESPONSIBILITIES

• Duty 1: Is well organized and uses systematic approach to all areas of work while courteously and informatively receiving the patients. Continues with this organized and systematic process even during the busy periods. Follows instructions with little or no follow-up supervision.
• Duty 2: Consistently obtains the proper specimens, verifies patient’s identity by name and date of birth, and properly labels specimens. Understands importance of quality specimen integrity and its direct effects on the quality of tests results and patient care. Where Applicable, and with appropriate training, accurately perform EKGs.
• Duty 3: Uses good judgment when procuring specimens from difficult patients or unusual circumstances as well as when handling unusual requests for laboratory requests. Documents in computer system any deviation from standard procedure.
• Duty 4: Correctly prioritizes the collection and delivery of stats, urgents, timed orders, and routine orders to the laboratory. Correctly prioritizes the collection of nursing home specimens.
• Duty 5: Properly maintains and obtains phlebotomy items for blood collection on their phlebotomy tray and/ or outpatient laboratory. Understands the need for neatness.
• Duty 6: Correctly monitors and uses computer system by monitoring collection batches, outstanding specimen reports, enter/edit requisitions routine and removal and monitoring labels on printers in lab office. Also monitors timed orders board.
• Duty 7: Understands importance of professionalism of the phlebotomist and need to exemplify a positive attitude as laboratory’s public relations provider. Understands patient’s confidentiality rights.
• Duty 8: Communication and actions with customers reflect BVHA scripting and Service Excellence attributes meeting customer’s needs in timely manner, proper phone skills, and listening skills. Interacts well with patients. Interacts well with physicians and other professionals both inside and outside the lab. Properly instructs outpatients on specimen collection.
• Duty 9: Understands that they must demonstrate knowledge and skills to provide appropriate care relative to the age specific needs of the patient. Understands that they must comply with all organizational and safety policies, practices and procedures of BVHA.
• Duty 10: Is punctual and is present when scheduled. Adheres to attendance policy – please document absences, occurrences and tardiness.