Lawn Care Crew Leader

Lawn & Order is seeking an experienced and motivated Lawn Care Crew Leader to oversee daily lawn maintenance operations and lead a field crew in delivering high-quality service to residential and commercial clients. This role is responsible for safely operating equipment, driving company trucks and trailers, managing route efficiency, and ensuring all work meets company standards for quality and professionalism. The Crew Leader trains and supports team members, maintains equipment readiness, and serves as the primary point of contact in the field. Ideal candidates have prior lawn care experience, leadership skills, strong attention to detail, and a commitment to safety and teamwork.

Position Summary

The Lawn Care Crew Leader is responsible for leading a two-person (or larger) crew to deliver high-quality mowing, trimming, blowing, and seasonal lawn care services. This role ensures work is completed safely, efficiently, and in accordance with company quality standards. The Crew Leader oversees daily job execution, equipment readiness, crew training, and operates company trucks and trailers to transport crews and equipment to job sites.

Service Delivery

• Learn, follow, and enforce all company standards, procedures, and client-specific requirements.
• Safely and properly operate lawn care equipment, including mowers, trimmers, blowers, and related tools.
• Use required personal protective equipment (PPE).
• Oversee the safety and operation of lawn care equipment by Crew Members and immediately report hazards, incidents, or damaged equipment to a supervisor.
• Perform and oversee quality mowing, edging, trimming, and blowing services to company standards.
• Complete assigned tasks efficiently while maintaining high-quality workmanship.
• Maintain strong attention to detail so each property appears clean, professional, and complete.
• Represent the company professionally on job sites, while driving, and while on the clock.
• Adapt to changing schedules, weather conditions, and shifting priorities while maintaining efficiency and professionalism.
• Track route start and stop times for hourly jobs.
• Perform site completion checks and document site issues.
• Document completed routes and job details accurately.

Communication

• Report hazards, incidents, property damage, or equipment issues promptly to Operations Manager.
• Communicate clearly and positively with crew members to support efficient daily operations.
• Assist the Operations Manager with distributing daily weather and route updates to crews.
• Track and report material usage, including dump loads, tire tubes, two stroke, etc as required.
• Communicate service completion, field notes, and route issues clearly and promptly.

Customer Service

• Maintain positive client relationships through professional appearance, courteous interactions, and clean job sites.