Lead Architect for ServiceNow with German (m/f/d)

WHAT WILL YOU DO?

This role includes design and evolution of existing IT architecture in the Digital Order Management hub of Canvas C23 for our portfolio. These include in particular:

• Design and develop ServiceNow solutions, specially designing workflows, defining interfaces and customizations to Service now.
• You will play a key role in architectural planning and decision-making, ensuring that ServiceNow solution aligns with Deutsche Telekom IT's strategy and infrastructure.
• Design RESTful APIs for reuse and decomposing of our monolithic system landscape.
• Work closely with various stakeholders, including IT teams, business leaders and external partners. You will lead project teams, give technical guidance, and facilitate collaboration to ensure successful project outcomes.
• Define a target architecture for our B2B microservice landscape.
• Collaboration on architectural runways (architectural vision) and conception of required enablers in consultation with Scrum teams and external stakeholders.
• Cooperation and coordination with IT and business stakeholders, other Agile Release

YOU WILL SUCCEED IF YOU:

• You are Expert in ServiceNow, especially ITSM (IT Service Management).
• You have good knowledge about ITOM (IT Operations Management) and CSM (Customer Service Management)
• At least seven years of professional experience, including at least five years in IT solution design / architecture
• You have expertise in Order Management for telecommunications, telecommunications service management, product inventory and data segregation.
• You are experienced in TMF (Tele-Management Forum).
• Very good knowledge of Project Management processes and methods
• Operational experience with agile methods in software development (SAFe)
• Strong conceptual and analytical skills.
• Broad knowledge in the field of B2B solution business and E2E processes with a focus on the entire order to cash process.
• Experience of presenting to large audiences
• Fluency in English and German

Additional information:

Please note that the selected candidate will be asked to sign a declaration and to present an extract from the Criminal Register for inspection only.

BenefitsWe believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas: