Lead Client Solutions Architect

As the Lead Client Solutions Architect, you will be a trusted technology advisor driving technical solutioning for India-based enterprises and MEA carriers, with a strong focus on telecommunications, SD-WAN, cloud and digital transformation.

You will bridge business and technology by designing secure, scalable, resilient and cost-effective solutions across networking, cloud, security and hybrid/multi-cloud environments. Working closely with Sales, Delivery, Product and technology partners, you will help customers transform traditional enterprise networks into agile, digitally managed infrastructures.

How You will Make An Impact:

• Act as the primary trusted technical advisor for pre-sales engagements, understanding customers' networking, communications and transformation requirements.

• Partner Sales and Account Managers in customer engagements, providing technical expertise and shaping compelling value propositions.

• Build trusted relationships with technical stakeholders, C-level executives and technology leaders throughout the customer relationship.

• Partner system integrators and strategic technology partners to design end-to-end network solutions.

• Design cost-effective, secure, resilient and reliable ICT solutions across WAN, SD-WAN and managed services.

• Develop solutions integrating cloud networking, secure connectivity and major cloud platforms including AWS, Microsoft Azure and Google Cloud.

• Lead solution architecture for complex tenders spanning networking, edge-to-cloud solutions and managed ICT services.

• Translate business requirements into network architectures supporting customers' LAN/WAN transformation and digital journeys.

• Assess customers' existing network environments, define future-state architectures and develop transformation roadmaps.

• Engage customers on public, private, hybrid and multi-cloud connectivity architectures based on their cloud adoption strategies and technical requirements.

• Conduct Proof-of-Concept activities to demonstrate software-defined networking capabilities and strengthen customer confidence.

• Engage customers on emerging cloud technologies, AI, automation and modernisation trends to identify new business opportunities.

• Lead large and complex tenders across network and data growth areas, including Singtel's software-defined networking capabilities.

• Work across regional Sales, Pre-Sales, Product and Delivery teams to ensure seamless transition from solution design through implementation and service delivery.

• Maintain high-quality documentation covering customer network configurations, processes and technical updates.

• Support strategic in-country marketing initiatives as a speaker, sharing industry and technology insights to strengthen Singtel's market positioning.

• Support post-sales optimisation by reviewing network performance and recommending improvements to increase efficiency and reduce operational overhead.

• Support Project Managers during network deployment and provide technical guidance for post-sales queries.

• Travel domestically and internationally as required for customer engagements and business activities.

Skills for Success:

• Degree in Telecommunications, Electrical/Electronics Engineering, Computer Science or equivalent.

• At least 15–20 years of relevant technical experience within the Communications, Network or Information Technology industry.

• CCNA certification is required.

• Deep expertise in enterprise network design and architecture, including the ability to assess current-state networks and define future-state transformation paths.

• Strong knowledge of SD-WAN, SASE/SSE, WAN/LAN, cloud access, uCPE, VNF and IoT networks.

• Strong knowledge of SASE technologies such as Zscaler and Palo Alto.

• Experience with SD-WAN platforms such as Cisco, Fortinet and Silver Peak.

• Knowledge of WAN connectivity, including MPLS and Internet-based networks.

• Understanding of SIP for voice communications, SaaS and public cloud access strategies.

• Knowledge of wireless and 5G technologies for next-generation networks.

• Understanding of Network as a Service and software-defined cloud connectivity solutions.

• Familiarity with IT/OT convergence in industrial environments.

• Strong leadership, organisational, analytical and decision-making skills.

• Strong customer engagement, presentation and communication skills.

• Able to engage effectively across technical and non-technical stakeholders.

• Experience working in Agile or cross-functional teams to deliver customer-centric solutions.

• Able to work independently while collaborating effectively across customers, peers and internal stakeholders.

• CCNP/CCIP, SD-WAN and cloud certifications such as AWS, Azure or Google Cloud would be advantageous.

• ITIL certification and broader IT experience across collaboration, security, servers and backup solutions would be advantageous.

Are you ready to say hello to BIG Possibilities?Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.