Lead Implementation Consultant

Job DescriptionABOUT XACTLY

Xactly is the global leader in AI-driven Sales Performance Orchestration. We help enterprise organizations align revenue strategy with execution — connecting planning, incentives, and performance in one Intelligent Revenue Platform. Trusted by industry leading companies worldwide, Xactly empowers sales teams to perform at their peak.

THE OPPORTUNITY

As the Lead Implementation Consultant at Xactly Corporation, you’ll be responsible for project implementation artifacts, such as requirement documentation and leading the customer through the entire implementation cycle, including requirements, configuration, testing, SIT, UAT, launch and post implementation support. Client interactions will typically be at the Director level and above at SMB/Enterprise companies who expect a high level of customer service. We are seeking an individual with strong consulting experience, excellent communication, and customer management skills, preferably from a compensation domain background and experience with any programming language within the confines of a business application. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM

Xactly’s Professional Services team is a mix of consultants, compensation experts and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They’re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners, turned compensation consultants with the business-savvy to execute complex projects in all client verticals.

WHAT YOU’LL DO

• Participate in our Professional Services Bootcamp, which will introduce you to our products and processes as well as take you through a mock implementation.
• Begin ramping onto projects as soon as training is completed.
• Interact with customers as part of your first live implementations.
• Consistently and successfully implement accounts in 90 days or less.

• Be fully ramped up, managing up to 10 concurrent implementations and taking customers live with Xactly each month.
• Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions with customers.
• Become a subject matter expert in one aspect of Xactly’s products and related activities, including supporting other Implementation Consultants as they work with that aspect