8001 Clarivate Analytics India Private Limited
Lead Infrastructure Engineer (Exchange, Entra, Intune & Microsoft 365)
Clarivate is hiring a Lead Infrastructure Engineer in Philadelphia to architect, run, and evolve its enterprise Microsoft 365 stack — Exchange Online, Entra ID, Active Directory, Intune, and SCCM/MECM. Day to day they own hybrid identity, messaging, and endpoint platforms, automate with PowerShell and Microsoft Graph, and act as the Tier 3 escalation point for critical services.
- Compensation
- $115K–$144K / yr
- Location
- Philadelphia, United States
- Work setup
- Onsite
- Seniority
- Lead
- Employment
- Full time
- Experience
- 10+ years
- Category
- Devops
- Posted
Skills
Must have
- 10+ years of experience supporting, engineering, and operating enterprise Microsoft infrastructure environments
- Extensive hands-on experience with Microsoft 365, Exchange Online, Hybrid Exchange, Entra ID, Active Directory, Intune, SCCM/MECM, Microsoft Teams, SharePoint Online, and OneDrive for Business
- Experience designing, troubleshooting, and supporting complex Microsoft 365 hybrid environments
- Strong understanding of directory services, identity architecture, authentication protocols, federation, SSO, MFA, Conditional Access, and Zero Trust principles
- Proven experience managing large-scale endpoint estates, including Windows 10/11, Autopilot, application deployment, patch management, compliance, and device lifecycle management
- Expert-level PowerShell scripting and automation skills, with experience using Microsoft Graph or modern infrastructure management techniques
- Experience resolving enterprise-wide outages, conducting root cause analysis, and improving operational stability for critical services
- Strong understanding of Microsoft licensing, service architecture, security controls, compliance requirements, and operational best practices
Nice to have
- Experience with Microsoft Purview, Information Protection, DLP, eDiscovery, and Records Management
- Experience with Microsoft Defender for Endpoint, Defender for Identity, and Defender for Office 365
- Experience leading Microsoft 365 tenant-to-tenant migrations, M&A activities, divestitures, or large-scale carve-outs
- Familiarity with JAMF, Apple device management, and cross-platform endpoint management
- Experience with Azure infrastructure, automation frameworks, Infrastructure as Code, and Microsoft Graph API development
- Relevant Microsoft certifications, such as Microsoft 365 Enterprise Administrator Expert, Identity and Access Administrator, Messaging Administrator, Endpoint Administrator, or Azure Administrator
Full description
We are looking for a Lead Infrastructure Engineer to join our Infrastructure Engineering team. This is an exciting opportunity to help design, operate, and evolve enterprise-scale Microsoft 365 and end-user computing platforms, including Exchange Online, Entra ID, Active Directory, Intune, SCCM/MECM, endpoint management, and collaboration services. We would love to speak with you if you have deep hands-on experience engineering complex Microsoft environments and serving as a senior escalation point for identity, messaging, endpoint, and workplace technology platforms.
About You – experience, education, skills, and accomplishments
- 10+ years of experience supporting, engineering, and operating enterprise Microsoft infrastructure environments.
- Extensive hands-on experience with Microsoft 365, Exchange Online, Hybrid Exchange, Entra ID, Active Directory, Intune, SCCM/MECM, Microsoft Teams, SharePoint Online, and OneDrive for Business.
- Experience designing, troubleshooting, and supporting complex Microsoft 365 hybrid environments.
- Strong understanding of directory services, identity architecture, authentication protocols, federation, SSO, MFA, Conditional Access, and Zero Trust principles.
- Proven experience managing large-scale endpoint estates, including Windows 10/11, Autopilot, application deployment, patch management, compliance, and device lifecycle management.
- Expert-level PowerShell scripting and automation skills, with experience using Microsoft Graph or modern infrastructure management techniques.
- Experience resolving enterprise-wide outages, conducting root cause analysis, and improving operational stability for critical services.
- Strong understanding of Microsoft licensing, service architecture, security controls, compliance requirements, and operational best practices.
It would be great if you also have . . .
- Experience with Microsoft Purview, Information Protection, DLP, eDiscovery, and Records Management.
- Experience with Microsoft Defender for Endpoint, Defender for Identity, and Defender for Office 365.
- Experience leading Microsoft 365 tenant-to-tenant migrations, M&A activities, divestitures, or large-scale carve-outs.
- Familiarity with JAMF, Apple device management, and cross-platform endpoint management.
- Experience with Azure infrastructure, automation frameworks, Infrastructure as Code, and Microsoft Graph API development.
- Relevant Microsoft certifications, such as Microsoft 365 Enterprise Administrator Expert, Identity and Access Administrator, Messaging Administrator, Endpoint Administrator, or Azure Administrator.
What will you be doing in this role?
- Serve as the senior technical authority and Tier 3 escalation point for complex Microsoft infrastructure, identity, messaging, and endpoint management issues.