Lead Inpatient Administrative Coordinator
- Compensation
- Not disclosed
- Location
- Boston-MA
- Work setup
- Not specified
- Seniority
- Lead
- Employment
- Not specified
- Experience
- Not specified
- Category
- Administration
- Posted
Skills
Must have
- Associate’s degree in Healthcare Administration required; Bachelor’s degree preferred.
- 3–5 years of experience working in a healthcare setting.
- 2–3 years of leadership or supervisory experience.
- Strong leadership and team management skills, with the ability to support and collaborate with others.
- Excellent communication, interpersonal, and teamwork skills.
- Ability to organize, prioritize, and manage multiple responsibilities in a fast-paced, high-volume environment.
- Strong time management skills and the ability to work independently.
- Comfort learning and navigating multiple computer systems and complex workflows.
- Experience with EPIC electronic medical records preferred.
- Knowledge of HIPAA confidentiality and privacy requirements.
- A proactive mindset with a willingness to learn, identify trends, and recognize opportunities for improvement.
Full description
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Make an Impact in Inpatient Care
As a Lead Inpatient Administrative Coordinator (IAC), you’ll play an important role in supporting the day-to-day operations of our inpatient clinical teams. You’ll partner closely with physicians, residents, advanced practice providers (APPs), nurses, case managers, and other care team members across General Medicine, Cardiology, and Oncology.
This role combines patient care coordination, administrative expertise, and team leadership. You’ll help streamline admissions and discharges, coordinate follow-up care, reduce administrative burden on clinical teams, and lead the IAC team in delivering efficient, responsive support.
If you’re highly organized, proactive, and enjoy bringing people and processes together in a fast-paced healthcare environment, this could be a great opportunity to make an impact.
What You’ll Do
Support Patient Care & Throughput
- Support inpatient clinical teams across General Medicine, Cardiology, and Oncology.
- Request medical records from outside hospitals, including imaging, pathology slides, cardiac echoes, and other documentation.
- Obtain and upload imaging from outside facilities.
- Coordinate medication lists, methadone dosing information, and facility paperwork with outside pharmacies and facilities.
- Submit medication prior authorizations and partner with the outpatient pharmacy on medication price checks.
- Participate in interdisciplinary team rounds when feasible.
- Proactively connect with residents and APPs to address daily administrative needs.
- Schedule infusions, transfusions, office visits, and other services within appropriate timeframes before discharge.
Coordinate Safe Transitions of Care
- Schedule post-discharge follow-up appointments to help patients transition from inpatient to outpatient care.
- Develop a working knowledge of public and private insurance coverage for inpatient and ambulatory services and medications.
- Initiate medication prior authorizations and price checks before discharge.
- Facilitate specialty pharmacy requests and coordinate timely medication delivery.