Lead Product Manager, Identity Platform
Lead Product Manager owning Mindbody's identity platform strategy — authentication, authorization, account and relationship management across consumer and B2B SaaS products. Requires deep IAM expertise (OAuth, SAML, MFA, RBAC) and leadership of large-scale identity migrations affecting millions of users.
- Compensation
- $175K–$200K / yr
- Location
- United States
- Work setup
- Not specified
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Product
- Posted
Skills
Must have
- 7+ years of product management experience
- 3+ years focused on Identity & Access Management, authentication, or security platforms
- Owning IAM for both enterprise (B2B) and consumer products
- Defining unified identity platforms across multiple SaaS applications
- Leading major identity migrations and high-scale rollouts
- Deep expertise in OAuth 2.0 and OpenID Connect
- Deep expertise in SAML SSO and OIDC SSO
- MFA expertise (TOTP, SMS, push, hardware keys)
- Social sign-on experience (Google, Apple, Facebook, etc.)
- Building complex permissions and role-based access control (RBAC) for enterprises
- Designing multi-user or family account structures on the consumer side
- Self-serving data with SQL for analysis, reporting, and troubleshooting
- Understanding identity impact on business operations without breaking workflows
- Excellent collaboration, communication, and stakeholder management skills
- Data-driven approach using metrics, experimentation, and user research
Nice to have
- Experience in regulated industries (finance, healthcare, wellness, education)
- Familiarity with identity governance, auditing, and compliance
- Experience with customer lifecycle, entitlement systems, or cross-product platform integration
- Background on platform teams supporting multiple product groups
- Experience in the wellness, fitness, or beauty industry
Full description
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
The Opportunity
We are seeking an exceptional Lead Product Manager to own and evolve our Identity Platform strategy across Mindbody’s ecosystem. You will be responsible for delivering a seamless and safe account creation, login, and relationship management experience for consumers interacting with Mindbody products, while providing the tools and capabilities for staff users to help their clients with login and secure their own account access.
This role requires deep expertise in Identity & Access Management (IAM), a consumer-grade UX mindset, and the ability to balance enterprise workflow stability with delightful user experiences. You will architect and scale identity systems that support millions of end users and thousands of business customers across multiple SaaS applications.
The Role You’ll Play
- Own the vision and roadmap for Mindbody’s unified identity platform, serving as the foundation for authentication, authorization, account management, and user relationships across our product ecosystem.
- Enhance consumer identity systems with features that business customers need to provide seamless, secure, and user-friendly experiences for their clients.
- Launch features to targeted demographics while monitoring impact.
- Enable multi-factor authentication (MFA) for all staff users of B2B Mindbody software, ensuring enterprise-grade security without disrupting business workflows.
- Lead the strategy and execution of large-scale identity migrations and rollouts, ensuring secure, stable transitions for thousands of enterprise customers and millions of consumers.
- Define and evolve granular, customizable permission and role models for enterprise customers, including complex organizational structures, hierarchies, and administrative controls.