Lead Product Manager, NetSuite Order-to-Cash
Lead Product Manager (individual contributor) owning SolarWinds' NetSuite Order-to-Cash domain: defining the roadmap and delivering order management, billing/invoicing, revenue recognition, and collections solutions in NetSuite (SuiteBilling, ARM), partnering with Finance/RevOps stakeholders and an offshore delivery team.
- Compensation
- $100K–$140K / yr
- Location
- US CA Remote
- Work setup
- Remote
- Seniority
- Lead
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Product
- Posted
Skills
Must have
- 10+ years of IT experience across the full software development lifecycle (analysis, design, development, testing, implementation, documentation)
- 5+ years of hands-on experience with NetSuite ERP, including configuration, administration, and process design
- 3+ years of hands-on experience with Order-to-Cash processes (order management, billing/invoicing, revenue recognition, collections)
- Experience delivering Order-to-Cash solutions in complex, multi-entity or subscription-billing environments
- Strong knowledge of downstream financial processes including revenue recognition (ASC 606), accounts receivable, and financial close
- Deep understanding of Order-to-Cash concepts: pricing and billing rules, revenue schedules, approval workflows, invoice generation, collections management
- Excellent leadership and project delivery skills with a track record of managing cross-functional initiatives
- Strong communication skills with technical teams and non-technical business stakeholders
- Bachelor's degree (4-year) in a technical or business field
Nice to have
- NetSuite certifications (SuiteFoundation, Administrator)
Full description
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
About the Role
We are seeking a dynamic and hands-on Lead Product Manager to lead and deliver our Order-to-Cash initiatives within the IT Business Applications team. This is a high-impact individual contributor role responsible for business process optimization and systems automation across the Order-to-Cash domain, with a specific focus on order management, billing, invoicing, revenue recognition, and collections within NetSuite.
This is a unique opportunity to modernize the order-to-cash process and expand our NetSuite ERP footprint, driving measurable improvements in billing accuracy, cash collection, and financial close efficiency. You will engage and collaborate with executives and operational leaders across Finance, Accounting, Revenue Operations, Sales Operations, and Customer Success teams, as well as with an IT offshore delivery team.
Key ResponsibilitiesNetSuite Order-to-Cash Ownership
- Own and manage the end-to-end Order-to-Cash product lifecycle within NetSuite, including roadmap, enhancements, and continuous improvement
- Serve as the primary subject matter expert for Order-to-Cash processes, covering order management, billing, invoicing, revenue recognition, and collections
- Define, document, and optimize Order-to-Cash business processes to support Finance, Accounting, and Revenue Operations teams
- Partner with Finance and Accounting to ensure accurate, efficient billing and revenue recognition, reducing manual effort and financial close times
Order-to-Cash Strategy & Roadmap
- Own and manage the NetSuite Order-to-Cash technology stack lifecycle, maintaining a minimum four-quarter rolling roadmap of business capabilities
- Collaborate with functional leadership and stakeholders to align priorities and sequencing across NetSuite ERP, SuiteBilling, and Advanced Revenue Management (ARM)
- Provide strategic guidance on process design and technology footprint for internal finance and business teams, with hands-on involvement in implementations