Lead Quality Engineer
- Compensation
- Not disclosed
- Location
- China - Shanghai Office
- Work setup
- Not specified
- Seniority
- Lead
- Employment
- Contract
- Experience
- 3+ years
- Category
- Industrial engineering
- Posted
Skills
Must have
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Manufacturing Engineering, or a related discipline.
- Minimum 3 years of experience in quality engineering, reliability engineering, product engineering, supplier quality, or failure analysis roles.
- Experience working with China-based manufacturing or development partners.
- Willing and able to travel within China as required to support supplier engagement, technical reviews, investigations, and launch or quality activities.
- Proven track record in technical problem solving and root cause investigation.
- Experience supporting consumer products, electromechanical products, robotics, home appliances, or related industries preferred.
Nice to have
- Experience with Python, Power BI, Minitab, Tableau, or equivalent analytics tools.
- Experience with SQL or large dataset analysis.
- Experience with quality systems and issue management platforms.
Full description
Senior/Lead Quality Engineer (China)Job Title
Senior/Lead Quality Engineer
Location
China (Shanghai)
Role Purpose
The Lead Quality Engineer is responsible for leading product quality improvement activities across the product lifecycle, acting as the key technical quality representative within China. The role drives issue resolution, root cause investigations, supplier quality engagement, launch monitoring activities, and sustained quality improvements through close collaboration with Joint Development Manufacturers (JDMs), Contract Manufacturers (CMs), Development Engineering, Market Quality, and Global Quality teams, with the objective of reducing Cost of Quality and failure rates across Dyson’s new categories.
The successful candidate will possess strong analytical capability, hands-on engineering experience, and the ability to influence stakeholders across multiple functions to deliver world-class customer quality performance.
Key ResponsibilitiesProduct Quality Leadership
- Lead investigation and resolution of critical product quality issues impacting customers, manufacturing operations, and product launches.
- Drive containment, corrective actions, and long-term preventive solutions for recurring product failures.
- Monitor quality performance metrics and identify emerging risks through data-driven analysis.
- Own risk assessment and prioritisation of product quality concerns.
Failure Analysis & Technical Investigation
- Conduct structured root cause investigations using engineering methodologies and quality tools.
- Lead product teardowns, component analysis, and failure replication activities.
- Interpret field failure data, warranty trends, repair data, and customer feedback to identify systemic issues.
- Collaborate with development teams to translate findings into design improvements.
Launch Monitoring & Issue Management
- Support product launches through proactive monitoring of quality KPIs and customer feedback.
- Maintain visibility of launch risks and drive timely closure of critical issues.
- Coordinate cross-functional investigations during launch monitoring periods.
- Ensure all issues are tracked, documented, escalated, and resolved in accordance with company quality processes.
China Supplier & JDM Engagement
- Act as the primary quality interface between Dyson and China-based JDM/CM partners for new category products.
- Drive accountability for quality performance, corrective actions, and 8D investigations.
- Conduct regular technical reviews with supplier quality, engineering, and management teams.
- Ensure suppliers maintain robust problem-solving discipline and timely issue closure.