Lead Sales Operations Analyst

Your role at Dynatrace

We are seeking an outgoing, hands-on, and creative leader to provide cross functional operational support to senior sales & Ops leadership across The Netherlands, Nordics, Spain and Poland. The person filling this role will partner directly with the RVPs, RD’s and sales ops leads, serving as their business partner, and will be responsible for providing operational and analytical support to guide forward-looking insights on areas of growth and improvement for the business.
As the Strategic Business Partner this leader will; 1) drive the overall sales productivity and effectiveness through a consistent and predictable business cadence 2) be a catalyst for accelerating rapid growth by executing key business strategies for sustained growth, 3) demonstrate cross functional leadership driving agreed objectives/business outcomes and 4) offer insight and drive sales process innovation + simplification to the broader business.

Business Cadence, improving Productivity & Driving Growth

• Provide proactive and actionable insight and guidance on territory optimization for all on a semi annual basis
• Provide proactive and actionable insight to sales leadership to build quality pipeline & drive growth areas, for example:

o Whitespace, Top 15,000 attendance
o Cross-sell/up-sell opportunities
o Pipeline

• Partner with the broader Sales Operations team to implement and leverage sales enabling platforms/tools. Monitor the sales organization’s compliance with required standards for maintaining CRM data
• Works with sales management to quickly understand key differentiators to exploit sales and market opportunities
• Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies
• Provide opportunity analysis based on total addressable market (white space reporting)

Cross Functional Leadership

· Builds peer support and strong internal-company relationships with other key management personnel to support the deal flow process.
· Facilitates a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, and collaborating with cross functional teams such as Marketing, Finance, Services, and HR
· Partners as required with necessary teams to deliver and maintain operational training of sales systems, processes, sales programs.

What will help you succeedSales Ops Lead Persona:

Are you a charismatic collaborative leader, who uses data insight to drive and grow the business, moves at incredible pace and leans in fast to respond to changing market needs navigating through ambiguity at ease?

• High emotional intelligence with the presence to be heard and listened to with the ability to influence sales for bigger outcomes and across cross-functional teams to innovate promoting productivity, bringing disperses teams together to quickly delivery common goals.
• Enjoys being central to the business, maintaining long lasting relationships & taking the lead to connect cross-functional teams partnering on initiatives that are directly linked to the sales teams and sales outcomes.
• Highly agile with a sense for strategy and detail who constantly searches for the best solutions and organizational behaviors to build bridges so that everything can flow towards success always keeping one eye on the future.
• Adapt at situational flexibility easily able to switch from operational strategic to tactical tasks understanding the devil in the detail and eloquently communicating the high-level view tailored to all levels
• Fast pace, outcome focused and a curios problem solver at heart with the tenacity to drive change/interventions collaboratively aligned to company goals

Qualifications

• 5-7 years of progressive Sales Operations experience and a bachelor’s degree in Business, Management or relevant field or its equivalent; a master’s degree is a plus.
• Innate ability to develop cross functional business relationships across all levels of management seniority
• Capability to implement best in class processes focused on delivering business results.
• Ability to concisely communicate complex topics to a broad audience including technical and non-technically driven functions.
• Desire and proven experience in driving change building scalable processes along the way.
• Ensure decisions are aligned with the interests of Dynatrace’s shareholders and will drive value shareholder value.

ing knowledge of Salesforce.com is required.

• Experience in the software/high-tech industry is a plus.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.