Lead Site Reliability Engineer

Job Title: Lead Site Reliability Engineer

Location: Remote within the USA, or onsite in Buffalo, NY / Wilmington, DE (client preference for candidates near these areas). New hires are required to work onsite at the client's office for the first 2–3 weeks (treated as a business trip; travel expenses covered by the company).

Company Overview

Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada.

Project Description

A leading financial services client is seeking a Lead Site Reliability Engineer responsible at the expert level for ensuring the reliability, scalability, performance, and operational excellence of critical banking platforms and applications. This senior individual contributor will design, implement, and improve SRE practices across the software development lifecycle, working closely with application development, infrastructure, platform engineering, and business teams to enhance system resiliency through automation, observability, testing, and proactive operational management, while coaching and influencing others.

Key Responsibilities

• Design, implement, and support highly available, scalable, and resilient applications and cloud infrastructure following enterprise SRE best practices

• Define, implement, and monitor SLOs, SLIs, and error budgets for critical business services

• Develop observability strategies using Dynatrace, OpenTelemetry (OTel), distributed tracing, metrics, logging, dashboards, and alerting

• Analyze production telemetry to proactively identify performance bottlenecks, reliability risks, and capacity constraints

• Lead incident response for high-severity production events and facilitate Root Cause Analysis (RCA)

• Drive operational excellence through automation of deployments, recovery procedures, and reliability controls

• Design and execute automated regression testing strategies to validate stability and performance

• Create and maintain Infrastructure as Code (IaC) solutions using Terraform

• Support and optimize Microsoft Azure environments, including App Services, scaling, and deployment automation

• Utilize Azure Monitor, Application Insights, and Log Analytics to improve platform visibility

• Drive performance testing, resiliency testing, and disaster recovery preparedness

• Lead capacity planning, performance tuning, and workload optimization

• Develop operational runbooks, incident playbooks, and standard operating procedures