hysteryale
Lead Site Service Technician
- Compensation
- Not disclosed
- Location
- HY US Springhill, TN
- Work setup
- Hybrid
- Seniority
- Lead
- Employment
- Full time
- Experience
- 5+ years
- Category
- Skilled trades
- Posted
Skills
Must have
- A motivated individual who is willing and able to work safely in high-pressure environments.
- Adaptable and able to handle multiple tasks simultaneously while adjusting to project changes.
- A team-oriented professional who can also work independently with minimal supervision.
- A strong communicator with demonstrated listening skills and the ability to follow verbal and written instructions.
- A leader who can coach, support, and develop employees on assigned shifts.
- Detail-oriented with strong interpersonal and organizational skills.
- Committed to delivering quality work and ensuring customer satisfaction.
- Flexible and willing to work off-hours, as needed, to support the Spring Hill fleet.
Full description
Job Title
Lead Site Service Technician
Job Category
Product Support
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Lead Site Service Technician, based out of Spring Hill, TN.
What You Will Do:
- Perform onsite maintenance of mobile equipment, including analysis and inspection of GM-owned equipment located in Spring Hill, TN, to meet the expectations of end users.
- Be a mentor to other technicians.
- Delegate assignments out daily,
- One who will step up and assume additional responsibilities when needed.
- Be able to cover other shifts when needed.
- Assist in ensuring that the maintenance program meets the performance, reliability, durability, and operational characteristics required by the customer.
- Perform system monitoring, failure reporting, and corrective-action duties, which are crucial to improving productivity and acceptance of the mobile equipment fleet.
- Enhance customer satisfaction by ensuring optimal performance of the fleet during operation, as well as the service provider during maintenance and repair, by providing the necessary support to maximize efficiency and value for all parties involved.
- Identify issues, suggest improvements, and repair trucks to customer satisfaction during onsite repairs.
- Perform physical inspections of the complete fleet every two weeks, as signed by the Saturn Manager.
- Process all paperwork in a timely manner and escalate any safety concerns immediately to management.
- Follow all GM/UAW safety and environmental rules and regulations.
- Ensure all employees on an assigned shift deliver the daily work schedule on time, in full, and in a quality manner.
- Monitor the preventive maintenance schedule for the assigned shift to ensure completion on time and in full per GM specifications.
Who You Are:
- A motivated individual who is willing and able to work safely in high-pressure environments.
- Adaptable and able to handle multiple tasks simultaneously while adjusting to project changes.
- A team-oriented professional who can also work independently with minimal supervision.
- A strong communicator with demonstrated listening skills and the ability to follow verbal and written instructions.
- A leader who can coach, support, and develop employees on assigned shifts.
- Detail-oriented with strong interpersonal and organizational skills.
- Committed to delivering quality work and ensuring customer satisfaction.