Lead Technical Program Manager - Data Tech Risk & Controls

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager- Data Risk and Technology Controls in the Consumer and Community Bank- Data Technology Risk & Controls team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Support the Data Management Controls program, specifically Retention and Destruction and Technical Data Quality initiatives to ensure compliance with Control Procedures and support Data Risk & Controls automation initiatives
• Collaborate and build strong partnerships with Business Stakeholders and Technology teams to support data risk controls efforts
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness
• Utilize advanced analytical reasoning to identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Experience working in audit, regulatory compliance, and a risk management/control functions
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Ability to work comfortably and confidently in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
• Excellent written and verbal communications skills, including ability to communicate with a wide variety of functional groups at various levels
• Advanced experience with project management tools (e.g., Jira, Confluence) and MS Office (e.g., PowerPoint, Excel, Teams)

Preferred qualifications, capabilities, and skills

• Solid understanding of Data Quality principles