Lead Warehouse Attendant

Department: Sales Ops Warehouse
Reports To: Warehouse Manager
Travel Required: limited to no travel required
Work Type: On site

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

The Lead Warehouse Attendant supports daily warehouse operations while also performing the full scope of duties typical of a Warehouse Attendant. In this role, they contribute to inventory control, shipping and receiving, and warehouse organization. They also provide informal guidance to team members and help ensure operational efficiency, accuracy, and safety across warehouse activities. Their work directly supports the company’s ability to deliver great-tasting Community Coffee to customers.
Key Responsibilities

Supports the supervisor with warehouse operational tasks, helping manage daily activities and workflows.
Assists with warehouse layout planning, factoring in item turnover, size, and weight.
Analyzes inventory records to identify slow-moving, obsolete, or excess stock and recommends corrective actions.
Reviews documentation to ensure accuracy and compliance with company procedures; verifies adequacy of stock levels.
Schedules and support the execution of special and periodic inventories.
Investigate inventory discrepancies and traces item history, recommending solutions to management.
Provides on-the-job support, guidance, and informal training to other Warehouse Attendants.
Coordinates outbound shipments to ensure timely and accurate delivery to customers.
Contributes input on work procedures and schedules to improve warehouse efficiency.
May oversee daily shipping and receiving activities, depending on the location, and ensure load boards are executed in a timely manner.
May manage warehouse organization based on WMS (Warehouse Management System) picking and put-away strategies.
May manage receipt of purchased goods, verifying quantities and quality, and completing related paperwork and system transactions.
May lead daily team meetings to share safety updates and operational information.
Performs all core warehouse duties, including loading and unloading, order auditing, stacking products, conducting inventory counts, and operating forklifts or pallet jacks.
May be asked to perform additional duties as necessary

Position Requirements

High school diploma or equivalent preferred; passing score on an aptitude test required in lieu of diploma.
Minimum of 2 years of relevant experience, or an equivalent combination of education and experience.
Ability to read and interpret safety procedures, manuals, and related documentation.
Skilled in operating forklifts, hoists, and hand/power tools; knowledge of industrial and mechanical terminology.
Familiar with CFR 110, current Good Manufacturing Practices (cGMP), and AIB food safety standards.
SAP or WMS experience preferred.
Must successfully complete a pre-employment physical.
Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Foundational Competencies

Builds Trust
Continuous Learner
Customer Centric
Effective Communication
Integrity
Results Oriented

Additional Competencies

Accountability
Takes Action
Collaborates
Adaptability
Resourcefulness

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

Regularly required to stand, walk, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.
Frequently required to climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
Occasionally required to sit.
Must frequently lift and/or move up to 50 pounds. May occasionally lift and/or move up to 200 pounds (with assistance of lift or by two persons)
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.

Our Values

Champion People
Inspire Creativity
Wow Our Customers
Serve Our Communities
Win Together