Learning & Development Assistant Manager

Job Summary

The L&D Assistant Manager supports the planning, development, and execution of learning and talent development initiatives for the IT Group. Working closely with the HR Business Partner, IT leadership, and functional teams, this role ensures that learning programs are aligned with business strategy, digital transformation goals, and workforce capability requirements. The position focuses on building technical, leadership, and professional competencies to support current and future IT needsDuties and ResponsibilitiesKey ResponsibilitiesLearning Strategy & Planning

• Support

the HR Business Partner in developing and executing the IT Group’s
learning and development strategy aligned with business and technology
priorities.

• Translate

workforce and capability needs into structured learning plans and
programs.

• Assist

in annual training needs analysis (TNA) for IT roles across the
organization.

Program Design & Delivery

• Design,

develop, and implement learning programs covering technical skills,
digital tools, leadership, and behavioral competencies.

• Coordinate

onboarding and role-based learning programs for IT employees.

• Facilitate

or co-facilitate learning sessions, workshops, and training programs
(in-person and virtual).

Stakeholder Collaboration

• Partner

with IT leaders, managers, and subject matter experts to identify skills
gaps and recommend appropriate learning interventions.

• Work

closely with vendors, training providers, and internal trainers to deliver
effective learning solutions.

• Act

as a key point of coordination between HR, IT leadership, and employees
for learning-related initiatives.

Learning Administration & Systems

• Manage

learning logistics, schedules, enrollments, and communications.

• Administer

Learning Management System (LMS) activities, including tracking,
reporting, and course management.

• Monitor

completion of mandatory, compliance, and role-critical training programs.

Measurement & Continuous Improvement

• Track

learning effectiveness using assessments, feedback, and performance
indicators.

• Prepare

learning reports, dashboards, and insights for HRBP and IT leadership.

• Continuously

improve learning programs based on data, feedback, and evolving IT needs.

Talent & Development Support

• Support

career development, succession planning, and capability-building
initiatives within the IT Group.

• Assist

in managing high-potential and leadership development programs for IT
talents.

• Promote

a culture of continuous learning and upskilling across the IT
organization.

Governance & Compliance

• Ensure

learning programs comply with company policies, audit requirements, and
internal controls.

• Support

documentation and reporting required for audits and management reviews.

Qualifications

• Bachelor’s

degree in Human Resources, Psychology, Education, Information Technology,
or related field.

• At

least 5–7 years of experience in Learning & Development or HR,
with exposure to IT or technical environments.

• Experience

supporting business-aligned learning initiatives in a corporate setting.

Skills & Competencies

• Strong

understanding of Learning & Development principles and practices

• Ability

to translate business and technical requirements into learning solutions

• Excellent

communication, facilitation, and stakeholder management skills

• Experience

with LMS platforms and digital learning tools

• Strong

planning, coordination, and project management skills

• Analytical

mindset with ability to interpret learning data and metrics

• High

level of professionalism, discretion, and collaboration

Preferred Qualifications

• Background

in supporting IT, digital, or technology teams

• Experience

with e-learning authoring tools and external learning platforms (e.g.,
Coursera, LinkedIn Learning)

• Certification in Learning & Development, HR,

or Training (e.g., Train-the-Trainer, CPLP, etc.

Technical Competencies and Skills

IT, HR, HRIS, Training, L&D Principles

Education, Trainings and Licenses Required

BS in Human Resources, Psychology