Learning & Development Specialist - Instructional Designer
Designs, develops, and maintains employee learning programs (instructor-led, virtual, digital, and blended) for Protective Life in Birmingham, AL, partnering with business leaders and SMEs to close skill gaps. Core work uses instructional design methodologies, adult learning principles, LMS platforms, and authoring tools like Articulate 360, plus generative AI tools.
- Compensation
- $65K–$85K / yr
- Location
- Birmingham, AL
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Technical writing
- Posted
Skills
Must have
- Bachelor's degree in instructional design, education, HR, organizational development, communications, business, or related field (or equivalent education and experience)
- 3+ years of relevant experience in instructional design, L&D, training development, organizational development, or education
- Experience conducting training needs analysis and developing learning solutions for business or operational audiences
- Experience designing instructor-led, virtual, digital, or blended learning experiences
- Experience managing multiple learning projects and working with SMEs and business stakeholders
- Experience using content development tools, learning technologies, or LMS platforms
- Strong knowledge of instructional design, adult learning, curriculum development, and learning evaluation across delivery formats
- Proficiency with Microsoft 365, learning platforms, and digital content-authoring tools
- Working proficiency with approved generative AI and automation tools (prompting, output validation, confidentiality)
- Strong consulting and partnership skills to gather requirements and recommend learning solutions
- Strong written, verbal, visual communication, and presentation skills
- Ability to manage multiple projects, priorities, and deadlines in a changing environment
Nice to have
- Experience supporting financial services, insurance, corporate, operations, contact center, or professional services environments
- Experience developing onboarding, leadership development, technical training, change adoption, or process training programs
- Experience utilizing learning analytics, learner feedback, or performance data to evaluate learning effectiveness
- Experience with Articulate 360 (Rise, Storyline), Vyond, Camtasia, LMS platforms, or similar learning technologies
- Experience applying generative AI or automation tools to improve learning design, content development, or learning operations
Full description
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Training Designer Associate II independently designs, develops, and maintains learning solutions that build employee capability and support business performance. The role partners with business leaders, subject matter experts, HR partners, and project teams to identify learning needs and translate them into effective, engaging, and measurable learning experiences.
The role applies adult learning principles, instructional design methodologies, and learning technologies to create instructor-led, virtual, digital, and blended learning solutions. It independently manages learning projects, advises stakeholders on learning approaches, evaluates effectiveness, and improves learning practices, tools, and resources.
Key Responsibilities
- Partner with business leaders, subject matter experts, HR partners, and project teams to identify performance needs, skill gaps, and desired learning outcomes.
- Conduct learning discovery to define the knowledge, skills, and behaviors required for successful performance.
- Design and develop instructor-led, virtual, digital, and blended learning solutions using instructional design methodologies and adult learning principles.
- Create curricula, facilitator and participant materials, job aids, videos, assessments, communications, and digital learning content.
- Translate complex business, technical, and operational information into clear, engaging, and learner-focused content.
- Independently manage multiple learning projects, coordinating stakeholders, content development, review cycles, implementation, and timelines.
- Advise stakeholders on learning strategies, delivery methods, technologies, and performance support, and partner with facilitators, trainers, and managers to support implementation and adoption.
- Evaluate learning effectiveness using feedback, assessments, business outcomes, and other relevant measures to identify improvements.
- Maintain learning content, including online L&D content in Indigo, to ensure accuracy, consistency, compliance, and alignment with business needs.
- Contribute to the development of learning standards, templates, job aids, and best practices that improve consistency and quality across learning solutions.
- Support the learning platforms and content-authoring tools used to develop, deliver, and manage learning.