Legal Program Manager

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Legal Program Manager drives the governance, and execution of the Legal department's technology business portfolio. This role serves as the primary liaison between Legal, information technology, and external partners to ensure solutions align with departmental priorities and Lowe's enterprise technology strategy. The Program Manager partners with Legal leadership to identify and deliver initiatives that improve efficiency, strengthen adoption, and maximize the value of investments. Success requires strong relationship management, strategic thinking, organizational influence, and the ability to manage cross-functional initiatives that deliver measurable business outcomes.

What You Will Do

• Support the development and execution of the legal department’s operational and technology roadmap, ensuring alignment with departmental priorities and business needs.

• Partner with legal leadership and practice areas to identify process challenges, prioritize improvement opportunities, and determine where new technology may add value.

• Coordinate business cases, vendor assessments, pilot programs, implementation activities, and ongoing enhancements for legal tools and solutions.

• Serve as a liaison amongst legal, IT, finance, procurement, vendors, and other partners to support effective planning and delivery.

• Review legal workflows and recommend opportunities to simplify, standardize, and improve processes through technology and operational changes.

• Assess emerging legal tools, including AI-enabled capabilities, to determine their potential to improve efficiency, consistency, and service delivery.

• Promote consistent processes, effective tool usage, and operational discipline across legal practice areas.

• Support attorneys and staff through training, guidance, communications, and issue resolution related to legal systems and processes.

• Develop user guides, job aids, and other resources to support implementation, engagement, and adoption.

• Gather feedback from legal teams to identify enhancements and ensure processes and tools continue to meet departmental needs.

Minimum Qualifications

• Bachelor’s degree in business, technology, legal studies, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in legal operations, legal technology, corporate operations, or related support roles