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Job Summary

The Library Manager – Central Services manages, monitors, directs and provides extensive oversight for the Central Library operations, staffing and program delivery including some systemwide Library services.

Job DescriptionOverview

Essential Functions 1 Manages, monitors, and oversees event planning at the Central Library, art/music programs and other wide-ranging services led by units at the Central Library; supports grant applications and identifies program goals.

2 Oversees, manages, and monitors Adult Learning programs.

3 Directs, manages, and oversees work and planning through managers, coordinators and specialized staff; provides coaching or assistance with challenging situations as needed; implements plans and schedules and determines objectives needing emphasis; recommends or adjusts work priorities, project schedules, resources and work plans as required.

4 Trains, educates and provides professional development for all library staff performing operations and daily library activities; ensures staff, volunteers and program facilitators are educated and fully trained to accomplish goals, objectives, and programming.

5 Manages and oversees all customer service activities for the library and its patrons; ensures consistency in message and customer service delivery, programming development and execution, and general care and maintenance of the library facilities.

6 Manages scheduling and coordination to ensure adequate staff to accommodate all facilities, library areas, customer needs, programming requirements, and general library circulation and reference; works with meeting room coordinator to maintain awareness of usage of library for events, meetings, trainings, workshops, and other special projects and programs.

7 Develops and determines regional goals and objectives for library services; determines necessary staffing, budget, and material needs; oversees and manages collection curation, sharing, and transferring to ensure library continues to serve the public effectively.

8 Prepares and presents reports on library usage. Evaluates month-end reports, service request logs, daily statistics, schools visited, outreach performed and community engagement.

9 Ensures the library services consistently meets the needs of the community and its patrons through exceptional customer service and addresses areas of issue; oversees the maintenance and care of facilities and ensures any problems are resolved; manages safety and security of the buildings, facilities and its patrons.

10 Oversees and manages the interviewing, selecting and processing of new employees at various levels; checks references, evaluates background, and makes selections for candidates.

11 Collaborates with program administrators to strategize and implement events, public art displays and other initiatives at the Central Library.

12 Communicates with staff and clients to keep abreast of details pertaining to upcoming events.
13 Performs all other work as needed or assigned.

Knowledge, Skills, and Abilities1 Knowledge of regional library management, and personnel management.

2 Knowledge of library administration, library accounts, processing payments, and circulation activities.

3 Knowledge of modern office methods, procedures, and equipment.

4 Ability to supervise and oversee systemwide library programming and delivery.

5 Ability to conduct research and provide information and manage data.

6 Ability to perform administrative management, account management, and financial management.

7 Ability to set goals and objectives, define and delegate tasks, develop budget, and facilitate operational success.

8 Ability to manage and oversee multiple library staff and facilities performing a wide range of library services and activities and delivering programming and education.

9 Communicating effectively both verbally and in writing.

10 Establishing and maintaining effective working relationships.

Experience

Seven (7) years of job-related experience, of which at least three (3) years with supervisory responsibilities and at least three (3) years in a library environment.

Education

Master's degree in Library Science from an A.L.A. accredited university or bachelor’s degree in English, Business, Arts, History, Humanities, or information related field.

Licenses and Certifications

None

Equivalency

A combination of nine (9) years of job-related experience, of which at least three (3) years in a supervisory capacity and at least four (4) years of library experience, with a Bachelor’s degree may fulfill the experience and education requirements.

Salary Range

$70,075.20 - $87,609.60

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.