Life Science Engineer (Level 2)
- Compensation
- Not disclosed
- Location
- Cambridge, MA
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 4+ years
- Category
- Operations
- Posted
Skills
Must have
- 4+ years of hands-on service experience on laboratory or analytical instrumentation, or equivalent biomedical equipment service experience.
- Demonstrated independent qualification on more than one instrument family, which may include chromatography, mass spectrometry, spectroscopy, plate-based detection, centrifugation, incubation or labor
- Demonstrated ability to diagnose faults beyond the manufacturer service manual.
- Demonstrated ability to review a vendor diagnosis or quote on technical grounds.
- Experience working without daily technical supervision, including sole-engineer or lone-working assignments.
- Experience working inside a client facility as an embedded service provider strongly preferred.
- Working knowledge of GxP requirements, calibration traceability and data integrity expectations.
- Experience with a computerized maintenance management system (CMMS).
- Experience in a pharmaceutical, biotechnology or research environment strongly preferred.
- Technical Depth - qualified across more than one platform and diagnoses beyond the manual.
- Independence - works without daily technical supervision and escalates at the right point.
- Technical Judgment - determines what is genuinely wrong before client money is spent on it.
- Commercial Awareness - recognizes a vendor quote that does not match the fault, and says so.
- Accountability - owns the instrument outcome, not just the work order.
- Documentation Discipline - writes a record that another engineer and an auditor can both use.
- Communication - keeps laboratory staff informed without being asked, and holds a technical conversation with a vendor engineer as a peer.
- Safety Awareness - holds the standard and stops work when it is not safe.
- Integrity - can admit mistakes, is direct and truthful, and acts in the best interest of clients, employees and Renovo.
Full description
Location: Assigned client site. On site full time.
Reports to: Life Science Engineer, Supervisor where the assigned site has one. Site Operations Manager where it does not. At small sites that run neither, the site OSS Lead, with technical escalation to the Regional Director of Operations, and the Technical Center of Excellence
Why Renovo?
Renovo Solutions is a nationwide healthcare and life sciences technology management company. We offer a range of opportunities for employees to grow within the company. With a presence in 40+ states and a growing international footprint, we provide comprehensive solutions for managing and maintaining the equipment our clients depend on. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference while advancing your career with Renovo.
Summary:
The Life Science Engineer II performs hands-on service on laboratory instrumentation at an assigned client site. Calibration, scheduled maintenance, demand maintenance, diagnostics and repair are performed by this role rather than routed to a vendor.
This is the mid rung of the Life Science Engineer ladder, defined by independence and platform depth. The role works without daily technical supervision, diagnoses beyond the manufacturer service manual, and holds qualification across more than one instrument family. It is the rung at which an engineer can be placed alone at a site.
The role also reviews work performed by OEM and third-party service providers. Where a vendor performs a significant share of the service, this role verifies the diagnosis, checks that the quoted repair matches the reported fault, and confirms the work was completed to specification before it is approved for payment. It also builds the technical and usage case for whether Renovo can self-perform platforms that are currently vendor-serviced, including tooling, training and documentation requirements.
At small sites with no supervisory seats, the role reports to the site OSS Lead for work allocation, priority and site coordination. Diagnosis, the return-to-service decision and platform qualification remain technical decisions and escalate technically to the Regional Director of Operations and the Technical Center of Excellence. A disagreement on whether an instrument is fit to release is settled technically, not by reporting line.
What you will do:Service delivery:
- Perform calibration, scheduled maintenance (SM), demand maintenance (DM), diagnostics and repair across the assigned site asset base.
- Diagnose faults independently, including faults not covered by the manufacturer service manual.