Listing Support

About Shore360:

• Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

Position Overview

• The Listing Support Administrator plays a vital role in ensuring a smooth and efficient listing process for business partners and all third parties involved. This role is responsible for supporting the Listings team by accurately processing listing tasks, maintaining high-quality standards, and meeting required turnaround times.

Reports to

• Listing Support Team Leader

Relationships

• Listing Administrator

• Listings Support Team

• Listing Manager

• Sales Admin Support Team

Key Responsibilities

• Provide day-to-day support in managing property listings and related administrative tasks.

• Process listings, marketing materials, and documentation accurately and within required timeframes.

• Coordinate with internal teams and third parties to ensure all listing requirements are complete and up to date.

• Assist in preparing and reviewing listing submissions, contracts, and marketing campaigns.

• Ensure all tasks follow established processes and guidelines (How-to Guides).

• Maintain accurate records and update relevant systems and documents as needed.

• Support the Listings team during high-volume periods to ensure continuity of operations.

• Adapt to new processes and participate in training and upskilling activities.

• Communicate effectively with team members and escalate issues when necessary.

• Perform other administrative tasks as required by the Listings Manager or Operations team.

Key Competencies

• Accuracy:

• Listings are processed with minimal to no errors.

• No rework required on:

• VPA marketing campaigns

• Listing submissions

• Contract preparations

• Tasks are completed in accordance with updated How-to Guides and processes.

• Timeliness:

• Listings are processed within required turnaround times (same-day target where applicable).

• All assigned tasks are completed within deadlines.

• Quality & Compliance:

• Consistent adherence to company processes and standards.

• Accurate documentation and data entry across systems.

• Team Collaboration:

• Maintains clear and professional communication with team members and stakeholders.

• Actively participates in training sessions and process improvements.

Qualifications:

• Previous experience in administrative support, preferably in real estate or property management.

• Strong attention to detail and accuracy.

• Excellent organizational and time management skills.

• Ability to work in a fast-paced, deadline-driven environment.

• Strong communication skills (written and verbal).

• Proficiency in Microsoft Office and/or CRM systems (experience with listing platforms is a plus).

• Ability to follow processes and adapt to new systems quickly.

Work Set-up

• Clark Office-Based

• Monday to Friday, 6:00AM - 3:00PM

Shore Xtra Perks

• Day 1 HMO Coverage

• Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.

• Unlimited Barista Coffee all shift long

• Free Parking & Shuttle

• Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone

• Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club

• Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards

• Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.

• Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

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