Distro
Loan Officer Assistant
- Compensation
- Not disclosed
- Location
- Farmington Hills, Michigan
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Finance
- Posted
Must have
- • Strong verbal and written communication skills
- • Excellent phone presence
- • Strong organizational and multitasking abilities
- • Ability to manage multiple borrower files simultaneously
- • Detail-oriented with high accuracy
- • Comfortable making inbound and outbound calls
- • Experience collecting documents and tracking follow-ups
- • Strong customer service mindset
- • Ability to maintain confidentiality of financial information
- • Comfortable working in a fast-paced production environment
- • Willingness to learn mortgage products, compliance guidelines, and internal systems
- • Comfortable working in a commission-only compensation structure
- • Reliable, motivated, and highly accountable
Nice to have
- • 1+ years of customer service experience
- • Administrative support experience
- • Sales support experience
- • Mortgage, banking, lending, real estate, or financial services experience
- • Benefits (Available After 90 Days — Eligible Employees):
- • Health Insurance
- • 401(k)
- • In-House Mortgage Training
- • Loan Product Education
- • Systems & Software Training
- • Potential Company-Sponsored Licensing Education
- • Potential Company-Paid MLO Licensing Support
- • Career advancement path to Licensed Loan Officer
Full description
Loan Officer Assistant — Northgate Mortgage LLC
- Location: Farmington Hills, MI
- Nearby areas: Novi, Livonia, Southfield, West Bloomfield, Commerce Township, Farmington, Northville, Plymouth, Canton, Dearborn, Royal Oak, Troy, Birmingham, Warren, Sterling Heights, Detroit, Waterford, Auburn Hills, Rochester Hills, Madison Heights
- Compensation: Commission-Only
- No guaranteed hourly wage or base salary
- Earnings tied to loan activity, assigned production, and/or closed transactions
- Strong earning potential for high-performing team members
- Opportunity to grow into Licensed Loan Officer roles
- About Northgate Mortgage:
- Full range of residential and commercial financing solutions including Conventional, FHA, VA, Refinancing, Cash-Out Refinancing, Reverse Mortgages, Construction Loans, and Investment Property Financing
- Focus on personalized borrower support from application through closing
- Role Summary:
- Support mortgage origination by coordinating borrower communication, collecting required documents, managing loan files, tracking follow-ups, and assisting loan officers throughout the loan lifecycle
- Key Responsibilities:
- Support Loan Officers throughout the mortgage process
- Communicate with borrowers regarding documentation requirements
- Collect and organize loan-related documentation
- Track borrower follow-ups and outstanding conditions
- Manage multiple active loan files simultaneously
- Handle inbound and outbound customer calls
- Maintain detailed and accurate records
- Assist with loan application setup and file organization
- Coordinate with borrowers, processors, and internal teams
- Ensure timely document collection and submission
- Maintain confidentiality of borrower financial information
- Learn mortgage products, company systems, and compliance requirements
- Required Qualifications:
- Strong verbal and written communication skills
- Excellent phone presence
- Strong organizational and multitasking abilities
- Ability to manage multiple borrower files simultaneously
- Detail-oriented with high accuracy