Lodge Manager

Lodge Manager – Luxury Safari Camp, Kenya

Location: Kenya, East Africa

Salary: US$4,500 net per month

Couple Package: US$3,000 net per person per month

Kendrick Recruitment is seeking an experienced and confident Lodge Manager to oversee the operations of a remote luxury safari camp in Kenya. The property accommodates a small number of guests and employs a sizeable team, requiring a hands-on leader who can balance exceptional guest experiences with effective staff management and operational excellence.

This is an excellent opportunity for a strong hospitality professional who is comfortable working in an isolated environment and leading an established team with professionalism, patience and confidence.

Key Responsibilities:

• Oversee the day-to-day operations of the camp, ensuring consistently high standards of service and guest satisfaction.

• Lead, manage and motivate a large team, promoting accountability, teamwork and professional development.

• Build positive working relationships with staff while implementing operational standards and procedures.

• Manage guest relations, ensuring personalised service and the effective resolution of concerns.

• Work closely with all departments to maintain smooth and efficient operations.

• Monitor staff performance and address operational challenges with fairness, consistency and confidence.

• Ensure that housekeeping, food and beverage, maintenance and general camp operations meet luxury hospitality standards.

• Manage stock, resources and operational costs effectively.

• Maintain clear communication with senior management and provide regular operational updates.

• Adapt to the challenges of managing a remote property with limited external support.

Requirements:

• Proven experience in lodge management or a senior management position within a luxury safari lodge, remote camp or comparable hospitality property.

• Strong staff-management skills, ideally with experience leading large teams.

• Confident, articulate and professional communication skills.

• A kind but direct leadership style, with the ability to manage established teams without being unnecessarily forceful.

• Excellent interpersonal skills, emotional intelligence and conflict-resolution abilities.

• Strong organisational, administrative and problem-solving skills.