Logistics Planner

Logistics Planner
Charlotte, NC

About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.

What Sets Us Apart:
Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.
At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role:
Work Model: Hybrid
Work Schedule: Monday – Friday, standard business hours (average 40 hrs/week)
Travel Requirements: No
Supervisory Responsibilities: No
Reports to: Director, Operations
*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.

Summary / Primary Role:
The Logistics Planner serves as the front line for customer load planning. You will coordinate all orders to ship with the appropriate carrier base and at the least total delivered cost. The Logistics Planner demonstrates a continuous move mentality on all routings whenever possible to optimize the value proposition received from Odyssey by the customer and carrier. The Planner will concentrate on planning for maximum productivity and profitability by utilizing Logistics Support Specialists to assist with the administrative functionality required for shipments, including placement of orders, follow up, troubleshooting, scheduling appointments, and maintaining quality control and metrics. The Logistics Planner will take a proactive approach to orders pending, thereby increasing Company profits through more effective carrier routings using carrier system capacity over origin-based units.

What You’ll Do:

Order Processing & Carrier Coverage

Obtain accurate and complete load information from customers for order processing, keeping load templates current, and process all orders in the TMS.
Review open orders across all brokers to identify and recommend available carriers, applying knowledge of North American carrier base for the most cost-effective lan routing: obtain carrier pricing as needed and stay current on carrier mergers and market changes.
Prioritize spot requests for overflow coverage and emergency shipments, carrying an after-hours cell phone to support time-sensitive coverage needs
Keep Non-Conformance Reports current by advising Logistics Support Specialists of issues, assist in reconciling billing issues, and use software tools and follow-up reminders to minimize errors
Ensure carrier and customer database information is accurately communicated to systems support staff and assist the Operations Manager with special projects as needed.

Customer & Carrier Relationship Management

Grow customer base by soliciting referrals and new business from existing accounts and through phone sales, forwarding qualified prospects to the Operations Manager for rapid follow up
Cultivate customers through responsiveness and service to secure repeat orders and account growth, monitoring order volumes and trends and proactively alerting customers and management when patterns shift
Negotiate competitive rates that meet company profit margin goals while fostering a partner-like relationship with carriers and nurturing a continuous-move mentality to maximize capacity and value.
Alert customers to additional charges and secure documented acknowledgement of those charges

What You Bring:

High School diploma required. Bachelor’s Degree preferred.
At least 3 years of transportation experience is strongly preferred, especially in bulk truck operations.
Excellent communication skills and professional telephone demeanor.

Exceptional knowledge of products handled, specialized equipment, and carrier base used
Proficient in Hours of Service (“HOS”) guidelines for efficient load planning
Ability to work in a team environment and share daily workload to find synergies between shipments handled among all the Logistics Planners

Benefits:
We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options• Dental Insurance• Vision Insurance• Company-paid Life and Disability Insurance• 401(k) Plan with Company Match• Paid Time Off (PTO) and Company Holidays• Employee Assistance Program• Company Health & Wellness Program• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.
Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Visit us at: www.OdysseyLogistics.com/careers