Salve.Inno Consulting
Luxury Sales & Interior Design Advisor (80-100%)
- Compensation
- Not disclosed
- Location
- Bern, CH
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Design
- Posted
Must have
- Proven experience in luxury retail sales, preferably within high-end furniture, interior design, premium home furnishings or a comparable luxury environment.
- Demonstrated success in advising and selling high-value products to discerning customers.
- A background in interior design, interior decoration or premium furniture retail is highly desirable.
- Strong understanding of luxury customer expectations and the ability to deliver an exceptional, personalised service.
- Excellent communication, interpersonal and relationship-building skills.
- Fluent German or Swiss German, essential for daily customer interactions.
- Very good professional English skills, both written and spoken.
- French language skills would be an advantage.
- Professional, polished appearance and excellent personal presentation appropriate for an exclusive retail environment.
- Refined sense of style, aesthetics and attention to detail.
- Strong sales ability combined with a consultative, customer-focused approach.
- Ability to work independently while contributing positively to a collaborative team environment.
- Organised, reliable and responsible, with high standards of quality and professionalism.
- Confidence using standard IT systems, customer databases and sales reporting tools.
- Flexibility to work Saturdays and participate in occasional evening events.
- Willingness to provide occasional support at nearby locations.
- Genuine interest in premium products, craftsmanship, design and customer experience.
Full description
We are looking for an experienced Luxury Sales & Interior Design Advisor to join a premium retail environment specialising in high-end furniture and exclusive sleep solutions.
In this role, you will provide an exceptional, personalised shopping experience to a discerning clientele, combining expert product knowledge, a refined sense of style and outstanding customer service.
You will act as a trusted advisor throughout the entire customer journey, helping clients discover products that reflect their individual preferences, lifestyle and expectations.
This position offers the opportunity to work with premium-quality products in an elegant showroom environment, where craftsmanship, design and attention to detail are central to the customer experience.
Responsibilities
- Welcome and advise a discerning clientele, ensuring a professional, personalised and exceptional shopping experience.
- Guide customers confidently through the entire consultation and sales process, demonstrating excellent product knowledge and attention to detail.
- Identify individual customer needs and recommend suitable premium products and interior solutions.
- Build trust and establish long-term relationships with clients through attentive service and professional advice.
- Represent the values of a luxury brand, creating an atmosphere of exclusivity, comfort and sophistication.
- Present and showcase high-end furniture and sleep solutions with a strong focus on design, quality and craftsmanship.
- Maintain the showroom to the highest visual merchandising and presentation standards.
- Develop and maintain a loyal customer base, ensuring accurate and consistent management of customer information.
- Manage customer enquiries, follow-ups and after-sales communication professionally.
- Handle administrative tasks, sales documentation and reporting using internal IT systems.
- Collaborate with colleagues to ensure smooth daily showroom operations and outstanding service standards.
- Participate in occasional evening events, promotional activities and showroom presentations.
- Support operations at nearby locations when required.
Requirements
- Proven experience in luxury retail sales, preferably within high-end furniture, interior design, premium home furnishings or a comparable luxury environment.
- Demonstrated success in advising and selling high-value products to discerning customers.
- A background in interior design, interior decoration or premium furniture retail is highly desirable.