Maintenance Technician

Anuvia Prevention & Recovery Center

NOW HIRING Maintenance Technician — Facility Maintenance • Repairs & Preventive Care • Grounds & EquipmentFull-Time, Non-Exempt • Monday – Friday • Rotating Weekend On-Call • On-Site, Main Campus, Charlotte, NCDepartment

Administration (Facilities)

Functional Area

Facility Maintenance • Repairs • Preventive & Corrective Care

Reports To

Facilities Supervisor

FLSA Status

Hourly / Non-Exempt

Compensation

Competitive hourly rate (DOE)

Work Hours

Monday – Friday day shift with rotating weekend on-call coverage

Location

Anuvia Main Campus, Charlotte, NC — on-site; travel to Anuvia locations as needed

Start

Immediate

“Fix it, maintain it, make it safer than you found it — the quiet work behind every great Anuvia day.”Position Summary

The Maintenance Technician performs the day-to-day maintenance of Anuvia's facility systems, buildings, and grounds. This includes installation, repair, and preventive maintenance across plumbing, carpentry, painting, flooring, landscaping, lighting, HVAC assistance, and general building systems. The Maintenance Technician works directly from assigned work orders, scheduled preventive-maintenance plans, and emergency requests, and backs up the Facilities Supervisor when needed. Anuvia's clients receive prevention, treatment, and recovery services in spaces that must be clean, safe, and welcoming every single day. The Maintenance Technician's work directly makes that possible. Because the Facilities team is small and the work has to happen every day, the Maintenance Technician is expected to be hands-on across a wide range of trades and to pitch in wherever the day's priorities demand.

Essential Duties & ResponsibilitiesDay-to-Day Facility Maintenance

• Inspects buildings, equipment, and grounds daily to identify issues before they become problems.
• Performs preventive and corrective maintenance against the work-order queue and preventive-maintenance schedule.
• Repairs plumbing, carpentry, flooring, drywall, toilets, sinks, carpet, and fixtures as needed.
• Repairs or replaces lighting, hardware, locks, hinges, and interior finishes.

Preventive & Corrective Repairs

• Replaces or repairs flooring, carpet, toilets, sinks, drywall, and fixtures as needed.
• Repairs faulty equipment and damaged structures across every Anuvia location.
• Paints interior and exterior surfaces when paint has faded, chipped, or shows wear.
• Applies preventative measures to reduce the risk of future problems (e.g., sealant on flat roofs).
• Repairs leaking plumbing promptly to avoid water damage and restore fixture use.

Grounds, Roof & Parking Lot

• Performs roof maintenance including caulking, drain unclogging, leaf and debris removal, and general cleaning.
• Maintains grounds and landscaping — lawn, hedge, planter care, and seasonal cleanup.
• Maintains parking lot condition including line striping touch-ups, debris removal, and lighting checks.
• Clears walkways and parking areas during inclement weather as needed to maintain safe access.

Office Setups, Moves & Furniture

• Assembles office furniture and equipment as needed.
• Supports office setups and employee moves across Anuvia locations.
• Hangs art, bulletin boards, whiteboards, signage, and shelving as requested.
• Supports event setup and breakdown for internal Anuvia functions.

Opening, Closing & Vendor Support

• Supports opening and closing procedures at Anuvia facilities as needed.
• Assists outside vendors and visiting contractors during on-site work.
• Verifies vendor work meets Anuvia standards before sign-off.
• Supports security operations including badge access, key control, and alarm system checks.

Systems, Inventory & Documentation

• Manages heating and plumbing systems to guarantee functionality; escalates vendor-level issues as needed.
• Plans and schedules vendor repairs in coordination with the Facilities Coordinator.
• Maintains inventory records for maintenance equipment, supplies, and tools.
• Logs completed work orders, preventive maintenance tasks, and warranty records.

Safety & Hazard Response

• Immediately takes action on any potential safety hazard to prevent injury or property damage.
• Follows all safety protocols and completes required safety training.
• Supports fire drills, severe-weather drills, and safety inspections.
• Participates on the Health & Safety Committee as needed.

Supervisor Backup

• Fills in for the Facilities Supervisor on occasions where needed, such as vacations or meetings.
• Supports facility planning conversations with the Facilities Supervisor and Facilities Coordinator.

Supervisory Responsibilities

This job has no supervisory responsibilities. The Maintenance Technician is an individual contributor reporting directly to the Facilities Supervisor.

CompetenciesAdaptabilityNurturingUnityVitalityIntegrityAccountabilityAdaptability: Innovate and be creative

Nurturing: Demonstrate compassionate care

Unity: Support diversity and motivate one another

Vitality: Challenge the status quo

Integrity: Demand uncompromising ethical standards and inspire trust

Accountability: Take ownership of our decisions and take responsibility for their impact

Communications

• Exhibits good listening and comprehension

• Expresses ideas and thoughts in written form (payer submissions, appeals, denial narratives)

• Expresses ideas and thoughts verbally

• Keeps others adequately informed

• Selects and uses appropriate communication methods (portal, email, phone, fax)

Dependability

• Commits to doing the best job possible

• Follows instructions, responds to management direction

• Keeps commitments — deadlines matter in UM work

• Meets attendance and punctuality guidelines

• Responds to requests for service and assistance

• Takes responsibility for own actions and payer outcomes

Initiative

• Asks for help when needed

• Looks for and takes advantage of opportunities to prevent denials

• Seeks increased responsibilities

• Takes independent actions and calculated risks

• Undertakes self-development activities (CRCR, payer bulletins, MCO webinars)

• Volunteers readily

Problem Solving

• Develops alternative solutions for complex payer situations

• Gathers and analyzes information skillfully (denial trends, unit reconciliation)

• Identifies problems in a timely manner

• Resolves problems in early stages before revenue is at risk

• Works well in group problem-solving situations

Quality

• Applies feedback to improve performance

• Demonstrates accuracy and thoroughness in every submission

• Displays commitment to excellence

• Looks for ways to improve and promote quality

• Monitors own work to ensure quality — clean submissions the first time

Qualifications & Requirements

Education & Experience

High school diploma or GED required. Trade school certification or vocational training in a maintenance trade (plumbing, carpentry, electrical, HVAC) strongly preferred. Minimum 2 years of hands-on building or facility maintenance experience preferred. Experience in commercial, residential, or institutional settings is a plus.

Associate's degree in healthcare administration, business, health information management, or a related field required; Bachelor's preferred (or equivalent combination of education and experience). Two or more years of experience in healthcare revenue cycle, utilization management, insurance verification, or medical billing required — behavioral health preferred. Familiarity with NC Medicaid Tailored Plans, EHR authorization tracking, and payer portals strongly preferred.

Language Ability

Read, interpret, and follow work orders, equipment manuals, Safety Data Sheets, and safety protocols. Communicate clearly with the Facilities Supervisor, Facilities Coordinator, co-workers, outside vendors, and Anuvia staff — verbally, in writing, and in person.

Mathematical Ability

Compute basic math including addition, subtraction, multiplication, division, and all units of measure. Comfortable with measurements, materials estimates, and basic arithmetic needed for repair work.

Reasoning Ability

Apply common sense and solve practical problems using available tools and limited standardization. Identify the root cause of a problem, not just the symptom. Make judgment calls on when to repair in-house vs. escalate to the Facilities Supervisor or an outside vendor.

Clerical Ability

Knowledge of administrative and clerical procedures — basic recordkeeping, work-order documentation, and inventory tracking. Comfortable with Microsoft Office basics and web-based maintenance-tracking tools.

Computer Skills

• General use of personal computers, printers, copiers, and software required for the position.

• Microsoft Office basics (Outlook, Word, Excel).

• Web-based work-order / maintenance-tracking systems (preferred, will train).

Certificates & Licenses

• Valid NC or SC Driver's License required.

• HVAC, EPA, electrical, or plumbing trade certifications (preferred, not required).

• OSHA 10 or OSHA 30 certification (preferred).

• CPR / First Aid certification (preferred).

Physical Demands

In compliance with the Americans with Disabilities Act of 1990 (ADA), the following outlines the physical, mental, and environmental conditions of the essential duties of this position.

Physical

On the job, the employee must:

• Bend, carry, climb, crawl, crouch, stoop, kneel, reach above shoulder, push, pull, grip.

• Lift and carry up to 50 lbs regularly; up to 75 lbs occasionally with assistance.

• Stand and walk for extended periods across indoor and outdoor environments.

• Operate hand tools, power tools, ladders, and small equipment safely.

• Drive an Anuvia or personal vehicle between Anuvia locations.

Mental

On the job, the employee must be able to:

• Communicate orally and in writing with staff, vendors, and leadership.

• Apply general intelligence, read, perform calculations, understand and follow instructions.

• Work under time pressure and shift priorities quickly in response to emergencies.

• Make sound independent judgments on repairs and safety.

Environmental

On the job, the employee:

• Indoor office and clinical settings as well as outdoor grounds and parking lots in all weather conditions.

• Exposure to dust, fumes, cleaning agents, and typical maintenance materials.

• Occasional work at heights (ladders, roof access) with required fall protection.

• Rotating weekend on-call coverage; occasional after-hours response for facility emergencies.

Lift/carry loads: Light (up to 25 lbs.)Why Join Anuvia? — Compensation & Benefits

We invest in the people who invest in our clients. Our comprehensive benefits package includes:

❤

Health Benefits: Medical, dental, and vision coverage with low monthly premiums — no waiting period.

⏰

Generous Time Off: Competitive PTO policies to support your work-life balance.

🛡

Company-Provided Disability Insurance: Short- and long-term coverage included.

💰

401(k) — 7% Employer Contribution: Employer contributes 7% after your first year with immediate vesting.

📚

Continuous Learning & Development: Education assistance for CRCR, Six Sigma, and other professional development.

⭐

Career Growth: Grow into UM leadership, provider relations, or revenue-cycle roles as the function matures.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

**Ready to do the hands-on work that keeps Anuvia running? Apply today.
Charlotte, NC • Anuvia Prevention & Recovery Center**

Charlotte, NC • Anuvia Prevention & Recovery Center is an Equal Opportunity Employer.