Maintenance Technician

ROLE PURPOSE
Maintenance Technician independently maintains, troubleshoots, and repairs automated production and fulfillment equipment in a fast-paced, high-volume e-commerce wall art manufacturing facility. This role is critical to maximizing equipment’s uptime, sustaining consistent product quality, and ensuring on-time order fulfillment.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform scheduled preventive maintenance on large-format printers, conveyors, framing machines, miter saws, joiners, CNC machinery, and packaging systems
Diagnose and repair mechanical, electrical, and pneumatic issues with minimal supervision
Troubleshoot PLC-controlled systems including sensors, actuators, HMIs, barcode scanners, and vision systems
Maintain print systems including printheads, ink delivery systems, and curing units to ensure consistent output quality
Perform equipment setups, changeovers, and calibrations to support high-mix, short-run production
Read and interpret electrical schematics, blueprints, and technical manuals
Complete maintenance work orders and documentation accurately in the CMMS (E-Maintenance by Fluke)
Conduct equipment inspections and system checks to identify and address potential issues proactively

ADDITIONAL TASKS AND RESPONSIBILITIES

Collaborate with production, quality, engineering, and IT teams to improve equipment reliability and throughput
Maintain tools, parts, and work areas in accordance with 5S standards
Follow all safety procedures including lockout/tagout (LOTO) requirements
Mentor and provide guidance to Maintenance Technician I team members
Participating in training and skill development programs

EXPERIENCE AND EDUCATIONAL QUALIFICATIONS

High school diploma or GED required; technical certification or trade school training in a related field preferred
3–5 years of hands-on maintenance experience in automated manufacturing, distribution, or e-commerce fulfillment environments
Working knowledge of mechanical, electrical (AC/DC), and pneumatic systems
Demonstrated experience troubleshooting PLC-based equipment such as Beckhoff, Allen-Bradley, or Siemens platforms
Ability to read and interpret electrical schematics and mechanical drawings
Proficiency with hand tools, power tools, and diagnostic equipment
Basic computer skills with experience using a CMMS or similar maintenance tracking system

SPECIFIC SKILLS AND COMPETENCIES

Coursework or certification in Industrial Maintenance, Mechatronics, or a related technical discipline
Hands-on experience with large-format digital printing, CNC equipment, or automated packaging systems
Familiarity with conveyor systems, sortation equipment, and warehouse automation technologies
Knowledge of variable frequency drives (VFDs), servo motors, and three-phase electrical systems
Intermediate electrical knowledge with the ability to troubleshoot circuits and control systems
Experience in high-volume, deadline-driven manufacturing or fulfillment environments
Strong troubleshooting and critical thinking skills with a systematic approach to problem-solving
Exceptional attention to detail with a consistent commitment to quality and safety
Effective time management and the ability to prioritize tasks in a fast-paced environment
Clear and professional communication skills with the ability to work collaboratively across teams
Self-motivated and dependable with a strong work ethic and willingness to take direction

This role is onsite 5 days per week in our Morrisville, NC Production Facility.