Manager - Business Analytics - IIM/ISB/IIT/NIT/BITS

Job Description:Designation: Manager (Business Analytics)

Company Overview:

Fareportal is a travel technology company powering a next-generation travel concierge service.

Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe.

With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat.

Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Fareportal is one of the leading sellers of airline tickets in the United States.

We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.

FAREPORTAL HIGHLIGHTS:

• Fareportal is the number 1 privately held online travel company in flight volume.

• Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.

• 2019 annual sales exceeded $5 billion.

• Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.

• Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.

Role Overview:

We are seeking a highly analytical and business-oriented Business Analyst with 4 - 5 years of experience to join our travel and hotel division.

The ideal candidate will come from a premier institution such as IIT, IIM, ISB, or other top-tier colleges and possess strong capabilities in business strategy, marketing analytics, financial planning, and operational optimization.

This role will be responsible for driving business growth by identifying market opportunities, improving financial performance, optimizing costs, and generating actionable insights across our travel ecosystem.

• Demonstrates strong analytical capabilities to interpret data, derive meaningful insights, and identify opportunities for business improvement.

• Effectively collaborates with cross-functional stakeholders to align findings, influence decisions, and drive actionable outcomes.

• Owns end-to-end project execution, including solution design, implementation, impact measurement, and continuous optimization.

• Serves as a trusted business partner by providing data-driven consultation, guiding strategic decision-making, and promoting self-service analytics through market and business insights.

• Exhibits a self-driven mindset with strong stakeholder management skills, capable of coordinating across departments and leading initiatives as a project manager when required.

• Possesses the ability to translate complex data into actionable recommendations that create measurable business value.

Key Responsibilities:Business Strategy & Growth:

• Analyze industry trends, customer behavior, and competitor strategies to identify new growth opportunities.

• Develop data-driven recommendations to expand market share and improve customer acquisition.

• Partner with leadership teams to define strategic initiatives for business expansion.

• Evaluate new products, partnerships, and revenue streams within the travel and hotel domain.

Marketing Analytics & Customer Insights:

• Generate actionable insights from customers, campaign, and booking data to improve marketing effectiveness.

• Measure and optimize ROI across digital marketing channels, partnerships, and customer acquisition initiatives.

• Build customer segmentation models and identify opportunities for retention and cross-selling.

Financial Analysis & Profitability Improvement:

• Conduct detailed financial modeling, budgeting, and forecasting exercises.

• Analyze revenue trends, margins, and business unit performance.

• Identify opportunities to improve profitability and operational efficiency.

• Support leadership in pricing strategy and revenue optimization.

Cost Optimization & Operational Excellence:

• Perform cost-benefit analyses and identify areas for operational savings.

• Recommend process improvements to enhance productivity and reduce costs.

• Develop frameworks for measuring operational performance across business functions.

Data & Reporting:

• Create predictive models and business cases to support strategic decisions.

• Collaborate with cross-functional teams including marketing, finance, operations, and technology.

• Translate complex datasets into clear and actionable business recommendations.

Requirements:Education:

• MBA from IIM, ISB, XLRI, FMS, SPJIMR, or equivalent premier business schools.

• B.Tech or B.E. from IITs, NITs, BITS Pilani, or other leading institutions.

Experience:

• 4 - 5 years of experience in business analytics, strategy consulting, corporate strategy, investment analysis, or growth roles.

• Prior experience in travel, hospitality, e-commerce, OTA, mobility, or consumer internet businesses is strongly preferred.

Skills & Competencies:

• Strong analytical and quantitative problem-solving skills.

• Expertise in financial modeling, forecasting, and cost optimization.

• Deep understanding of marketing analytics and customer behavior.

• Advanced proficiency in SQL, Excel, Power BI, Tableau, or similar analytics tools.

• Experience working with large datasets and deriving strategic insights.

• Excellent communication and presentation skills.

• Ability to influence senior stakeholders and drive cross-functional initiatives.

• Entrepreneurial mindset with strong ownership and execution capabilities