Manager Case Management

Your future role at a glanceLocation: Destin, FL

Facility: Ascension Sacred Heart Emerald Coast

Department: Case Management

Schedule: Day | Full-Time

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

• Supervise case management and clerical staff, managing daily schedules, workload distribution, and resource contracting to ensure efficient patient care.

• Communicate with administration and medical staff regarding admission appropriateness, length of stay, discharge planning, and complex case issues.

• Serve as a subject matter expert on utilization criteria, appeals, reviews, and case management system documentation.

• Cover units directly as needed while overseeing post-acute tracking, disease management programs, and daily operational priorities.

What minimum qualifications you'll need

Licensure / Certification / Registration:

• Case Manager credentialed from the American Case Management Association (ACMA) preferred.
• Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred.
• Registered Nurse credentialed from the Florida Board of Nursing preferred.
• Social Worker credentialed from the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling preferred.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required.

Work Experience:

• 3 years of experience required.
• 1 year of leadership or management experience required.

What additional preferences you'll need

• at least one year of leadership
• RN licensure or MSW;LCSW preferred
• prior case management experience

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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