RAKBANK
Manager- Channel Partner - Business Banking Group
- Compensation
- Not disclosed
- Location
- United Arab Emirates
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Full description
Key Responsibilities
Channel Partner Development & Growth
- Develop and execute the channel partner strategy to drive new customer acquisition and revenue growth.
- Identify, onboard, and manage channel partners, referral partners, aggregators, consultants, fintechs, and other strategic business intermediaries.
- Build a scalable channel ecosystem capable of delivering high-quality business referrals and accounts.
- Continuously evaluate market opportunities and expand the partner network to increase market penetration.
- Establish strong relationships with key stakeholders within partner organizations to drive engagement and performance.
Business Performance & Delivery
- Drive channel-sourced acquisition volumes, liability mobilization, and portfolio growth in line with business objectives.
- Monitor partner performance through defined KPIs, productivity metrics, conversion rates, and portfolio quality indicators.
- Develop incentive programs and engagement initiatives to maximize partner productivity and loyalty.
- Ensure achievement of monthly, quarterly, and annual business targets.
Stakeholder Management
- Act as the primary point of contact for channel partners and maintain strong ongoing engagement.
- Coordinate with Product, Operations, Compliance, Risk, Marketing, and Technology teams to support channel growth initiatives.
- Work closely with acquisition and onboarding teams to improve customer conversion and onboarding turnaround times.
Governance & Risk Management
- Ensure all channel activities comply with regulatory requirements, Bank policies, AML/CFT guidelines, and internal governance standards.
- Monitor portfolio quality and ensure robust controls are maintained across partner-sourced business.
- Conduct regular reviews and due diligence on channel partners to ensure adherence to agreed standards.
Market Intelligence & Strategic Planning
- Track industry trends, competitor activities, and emerging partnership opportunities.
- Recommend strategic initiatives to improve channel effectiveness, customer acquisition, and market share.
- Prepare management reports and business performance updates for senior leadership.
Candidate Profile
Experience
- Minimum 8-10 years of banking, financial services, fintech, or channel sales experience.
- At least 5 years of demonstrated success in managing and growing channel partner businesses.
- Proven track record of establishing new partnerships and delivering significant business growth through indirect sales channels.
- Experience in business banking, SME banking, liability products, account acquisition, or related financial services preferred.
Skills & Competencies
- Strong relationship management and business development capabilities.
- Excellent negotiation, influencing, and stakeholder management skills.
- Strong commercial acumen with a results-oriented mindset.
- Ability to build and execute channel growth strategies.
- Strong analytical, presentation, and reporting skills.
- High level of ownership, accountability, and execution focus.
Key Success Indicators
- Growth in channel partner network.
- Channel-sourced account acquisition and funding volumes.
- Revenue and portfolio growth generated through partners.
- Partner productivity and activation rates.
- Portfolio quality and compliance adherence.
- Customer acquisition cost and conversion efficiency.