Delivery Hero
Manager Data Analytics - Logistics
Manages the Logistics Rider product vertical at Delivery Hero in Dubai: gathers requirements from logistics stakeholders, builds business cases, leads six-monthly roadmap prioritization, supports feature rollouts, tracks success metrics in dashboards, and coordinates bug escalations. Works with SQL, BigQuery, and Google Looker Studio.
- Compensation
- Not disclosed
- Location
- Dubai, ae
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Data analytics
- Posted
Skills
Must have
- Bachelor's degree
- 6-7 years of experience preferably in logistics, product management or related roles
- Ability to interpret and work with complex data sets to derive meaningful insights and actions
- Strong analytical and data-driven problem-solving skills
- Ability to diagnose issues and come up with effective solutions quickly
- Good knowledge and experience of SQL, BigQuery, and reporting tools (Google Looker Studio)
- Excellent English communication skills, both written and spoken
- Capable of conveying complex ideas clearly to a diverse audience across different markets and teams
- Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision
- Experience in managing multiple stakeholders, both internal and external
Nice to have
- Advanced degrees or certifications in data analytics or product management
- Experience in food delivery, e-commerce, or q-commerce sectors
- Arabic language skills
Full description
Product Roadmap Planning:
- Engage closely with local Heads of Logistics / Performance Managers, Regional Functional Heads and Product Owners to gather product requirements falling under the Logistics Rider vertical
- Build strong business cases outlining the problem and opportunity size
- Lead the prioritisation process every 6 months, aligning it with logistics OKRs and the needs of local and regional logistics teams.
- Coordinate and communicate the product roadmap across all teams involved
New Feature Development and Rollout:
- Support central product teams through problem discovery, development, testing and roll out phases
- Identify and monitor success metrics, including the setup of a reporting dashboards
- Relay new developments to key stakeholders both pre and post go-live
Bugs & Product Issues
- Assist countries in addressing product and tech-related issues while evaluating their impact
- Act as the primary contact during product emergencies
- Prioritize and escalate critical bugs to product support teams for prompt resolution
Educational Background:
- Bachelor’s degree required. Advanced degrees or certifications in data analytics or product management will be a plus
Experience:
- 6-7 years of experience preferably in logistics, product management or related roles.
- Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous
Technical Skills:
- Ability to interpret and work with complex data sets to derive meaningful insights and actions
- Strong analytical and data-driven problem-solving skills
- Ability to diagnose issues and come up with effective solutions quickly
- Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)
Soft Skills:
- Excellent English communication skills, both written and spoken. Arabic is a plus but not essential.
- Capable of conveying complex ideas clearly to a diverse audience across different markets and teams
- Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision
- Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations