Manager - DevOps/Site Reliability

About GALE :

GALE is the world's first and only Business Agency.

We bring business strategy to brand storytelling to drive enterprise value.

With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways.

Founded in 2014, the agency has since been named AdAge's Business Transformation Agency of the Year and Adweek's U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions.

We work with brands such as Delta, Uber, Starbucks, Chili's, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more.

If you're driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you!

GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru.

GALE embraces a hybrid, flexible workplace.

What You'll Do : About the Role :

We are seeking an experienced and strategic Manager, DevOps to lead our DevOps and Platform Engineering function from our Bangalore office.

In this role, you will drive cloud-native infrastructure strategy, SRE practices, and large-scale automation initiatives across the organization.

You will manage a team of full-time and contract engineers, partner with engineering, product, and security leadership, and own the reliability, scalability, and operational excellence of our platforms.

If you are a hands-on leader with deep cloud expertise, a passion for building high-performing teams, and the ability to translate complex technical trade-offs into clear business outcomes, we want to hear from you.

Key Responsibilities : 1. Team & People Leadership :

• Lead, manage, and grow a team of DevOps engineers (FTEs and contractors), overseeing day-to-day delivery, performance reviews, and career development.

• Establish clear ownership, accountability, and a high-performance culture within the DevOps function.

• Drive training and up-skilling initiatives across key areas such as Kubernetes, Terraform, and GCP to keep the team current and effective.

• Mentor senior engineers and support their growth into technical leadership roles.

2. Cloud & Infrastructure Strategy :

• Own and evolve the organization's cloud infrastructure strategy across AWS and GCP, ensuring platforms are scalable, secure, and cost-effective.

• Oversee and architect large-scale migrations and infrastructure modernization programs, including cloud platform transitions and GitHub Enterprise adoption.