Manager Engineering Operations (m/f/d)

About the role

For our Frankfurt Ostend data center site, we are looking for a Manager Engineering Operations (m/f/d).

In this key role, you will lead an experienced technical team, manage external service providers, and ensure the availability and performance of the site through structured processes, clear prioritization, and a strong focus on safety. At the same time, you will drive operational excellence and continuous improvement in a demanding, highly available environment.

Your Responsibilities

• Lead, motivate, and develop your team, including performance reviews, objective setting, and employee development
• Take overall responsibility for the operation, maintenance, and energy management of the technical infrastructure
• Define, monitor, and continuously improve relevant KPIs, such as availability, MTTR, and maintenance status, and prepare meaningful status and management reports
• Manage and prioritize reactive and preventive maintenance activities in close collaboration with technical subject matter experts
• Ensure compliance with all safety requirements, legal regulations, and relevant technical standards
• Conduct risk assessments of technical systems and processes and support the lifecycle management of critical infrastructure
• Review and approve changes involving technical or operational risk
• Act as an escalation point for incidents and technical issues, with a focus on sustainable solutions
• Support construction and technical projects, operational changes, and handovers into regular operations
• Manage external suppliers and service providers, including contract management, supplier meetings, and regular performance reviews
• Ensure complete and accurate technical documentation and the effective use of the maintenance management system

Your Profile

• At least 5 years of professional experience in the operation of technical systems, ideally within a mission-critical environment
• Several years of experience in the disciplinary leadership of technical teams
• Completed technical vocational training or a degree in a technical discipline
• Very good knowledge of data center infrastructure, including UPS systems, emergency power supply, cooling systems, and related critical infrastructure
• Solid experience in maintenance processes and incident management
• Ability to confidently read and assess electrical and mechanical drawings and make sound technical decisions
• Experience in managing external service providers is an advantage
• Strong leadership, communication, and problem-solving skills
• High level of safety awareness, accountability, and the ability to make decisions under pressure