Manager - Ethics & Compliance

Roles & responsibilities:

• Manage incoming complaints through multiple channels (e.g., hotline, emails, online platforms).

• Conduct initial assessments to determine scope, severity, and the appropriate investigation strategy.

• Maintain confidentiality while ensuring timely and transparent communication with relevant parties.

• Plan, coordinate, and execute investigations, including evidence collection, data analysis, and witness/subject interviews.

• Lead and oversee ethics investigations in collaboration with HR and other internal or external stakeholders.

• Engage and coordinate with external investigators where required.

• Conduct fair, unbiased, and fact-based investigations into alleged misconduct, policy violations, or breaches of the Company's Code of Conduct & Ethics.

• Document investigation findings clearly, accurately, and comprehensively.

• Prepare and present investigation reports and recommendations to the Disciplinary Committee.

• Track, monitor, and follow up on corrective actions and remediation plans.

• Build and maintain periodic reports, dashboards, and metrics related to ethics program data and investigation outcomes.

• Develop, review, and maintain policies such as the Whistleblower Policy, Disciplinary & Grievance Policy, and related compliance frameworks.

• Ensure policies comply with applicable laws, regulations, and industry best practices.

• Stay up to date on emerging trends, regulations, and global best practices in ethics and compliance investigations.

• Conduct training and awareness programs on ethics, reporting mechanisms, and expected standards of conduct.

• Promote a strong "speak up" culture across the organization.

• Build and maintain trusted partnerships with leaders, functional heads, and other member firms' compliance teams, as required.

• Provide leadership with insights, trends, and recommendations regarding ethical risks and compliance matters.

Educational qualifications:

• Bachelors of Law (LLB) / LLM

Work experience:

• 5+ years of experience in Ethics & Compliance investigations or legal/litigation roles.

This role is essentially about leading and managing ethics & compliance investigations within the organization. It requires someone who can professionally handle complaints, conduct fair investigations, ensure policy compliance, and promote an ethical culture. Strong knowledge of corporate compliance, investigations, and whistleblower frameworks with 5+ years of experience in ethics & compliance investigations or legal/litigation roles.