Manager-Human Resources

**JOB
DESCRIPTION – MANAGER - HUMAN RESOURCES Position:** Manager- Human Resources

Organization: India Child Protection

Location: New Delhi, India (HQ)

**Employment
Type:** Full-time
(Contractual)

**Reporting
To:** Director-Human Resources

About India Child Protection (ICP)

India
Child Protection (ICP), established in 2005, is a leading civil society
organization committed to preventing child sexual exploitation, trafficking,
child marriage, and all forms of violence against children. Through research,
technology, capacity building, and strategic partnerships, ICP strengthens
child protection systems across India.

Working
across 416 districts in 29 States and Union Territories, ICP collaborates with
government agencies, law enforcement, the judiciary, and civil society organizations
to build a safer future for every child.

Job Role:-

The
Manager – Human Resources is responsible for implementing the organization's HR
strategy and managing end-to-end human resource operations. The role oversees
recruitment, onboarding, employee engagement, performance management, learning
and development, HR compliance, employee relations, HRMIS, and policy
implementation while fostering a positive, inclusive, and high-performing
workplace aligned with the mission and values of India Child Protection.

Key Responsibility Areas:-Talent Acquisition & Onboarding

• Manage end-to-end recruitment

and selection processes.

• Coordinate workforce planning

with department heads.

• Ensure smooth onboarding,

induction, and probation management.

• Strengthen employer branding

and candidate experience.

HR Operations

• Manage employee lifecycle

processes including appointments, confirmations, transfers, promotions,
and separations.

• Maintain accurate employee

records and HR documentation.

• Oversee HRMIS, attendance,

leave, and personnel records.

• Ensure timely HR reporting and

documentation.

Performance Management

• Coordinate the organization's

performance management system.

• Support managers in goal

setting, appraisals, and performance reviews.

• Monitor performance improvement

plans where required.

• Promote a culture of

accountability and continuous feedback.

Learning & Development

• Identify organizational

training needs.

• Coordinate learning,

capacity-building, and leadership development programmes.

• Monitor training effectiveness

and maintain learning records.

• Promote continuous professional

development.

Employee Engagement & Relations

• Develop initiatives to improve

employee engagement and workplace culture.

• Manage employee grievances and

disciplinary processes.

• Promote employee well-being and

workplace harmony.

• Facilitate communication

between management and employees.

HR Compliance

• Ensure compliance with labour

laws and statutory requirements.

• Implement HR policies,

procedures, and organizational guidelines.

• Support internal and external

HR audits.

• Ensure compliance with

safeguarding, POSH, and other organizational policies.

Compensation & Benefits

• Support payroll coordination

and salary administration.

• Administer employee benefits

and insurance programmes.

• Maintain compensation records

and support annual compensation reviews.

HR Reporting & Analytics

• Prepare HR dashboards, MIS, and

workforce reports.

• Analyse HR metrics to support

decision-making.

• Maintain confidentiality and

accuracy of HR information.

Key Performance Indicators (KPIs)

• Timely recruitment and

onboarding of qualified candidates.

• Effective implementation of HR

policies, procedures, and organizational initiatives.

• Accuracy and completeness of

employee records and HR documentation.

• Efficient management of HRMIS,

attendance, leave, and personnel data.

• Timely completion of

performance management processes.

• Effective coordination of

learning and development programmes.

• Improved employee engagement

and workplace satisfaction.

• Timely resolution of employee

grievances and disciplinary matters.

• Compliance with labour laws,

statutory requirements, and organizational policies.

• Timely preparation of HR

reports, dashboards, and workforce analytics.

• Effective administration of

compensation, benefits, and employee welfare programmes.

• Strong collaboration with

departmental managers to address people-related needs.

• Successful implementation of

employee engagement and retention initiatives.

• Continuous improvement of HR

systems, processes, and service delivery.

• Compliance with safeguarding,

POSH, and Code of Conduct requirements.

• Demonstration of

professionalism, integrity, accountability, and commitment to the mission
and values of India Child Protection.

Educational Qualification

• Master's Degree in Human

Resource Management, MBA (HR), Business Administration, or a related
discipline.

• Professional certification in

Human Resources, Labour Laws, HR Analytics, or Organizational Development
is desirable.

• Additional certification in

POSH, Talent Management, or Performance Management will be an added
advantage.

Experience

• Minimum 5 years of relevant experience in Human Resources.

• Experience in HR generalist

functions including recruitment, employee relations, performance
management, and HR operations.

• Experience in NGOs, development

organizations, or mission-driven organizations is preferred.

• Working knowledge of labour

laws and statutory compliance.

Technical Skills

• Strong knowledge of recruitment

and talent acquisition.

• Experience in employee

lifecycle management.

• Understanding of performance

management systems.

• Knowledge of Indian labour laws

and HR statutory compliance.

• Experience with HRMIS and HR

analytics.

• Proficiency in Microsoft Office

Suite (Excel, Word, PowerPoint).

• Strong HR policy implementation

and documentation skills.

• Knowledge of payroll

coordination and compensation administration.

• Experience in employee

engagement and learning & development initiatives.

Core CompetenciesHR Management

• Effectively manages end-to-end

HR operations.

• Ensures efficient

implementation of HR policies and processes.

Talent Management

• Attracts, develops, and retains

quality talent.

• Supports workforce planning and

succession initiatives.

Employee Relations

• Builds positive employee

relationships.

• Resolves workplace issues

professionally and fairly.

Leadership

• Guides and supports HR team

members.

• Influences managers in

implementing HR best practices.

Communication

• Communicates effectively with

employees and leadership.

• Facilitates collaboration

across departments.

Problem Solving

• Identifies HR challenges and

develops practical solutions.

• Handles employee matters with

sound judgment and confidentiality.

Planning & Organization

• Prioritizes multiple HR

activities effectively.

• Ensures timely completion of HR

processes and projects.

Compliance & Governance

• Maintains compliance with

labour laws, organizational policies, safeguarding standards, and HR
regulations.

Behavioural Competencies

• Integrity and ethical conduct

• Accountability

• Professionalism

• Confidentiality

• Emotional intelligence

• Collaboration and teamwork

• Adaptability and resilience

• Conflict resolution

• Initiative and proactive

approach

• Attention to detail

• Time management

• Customer service orientation

Desirable Attributes

• Strong commitment to child

rights and safeguarding.

• Passion for building an

inclusive and people-centric workplace.

• High level of integrity and

professionalism.

• Strong interpersonal and

stakeholder management skills.

• Ability to manage multiple

priorities in a dynamic environment.

• Commitment to diversity,

equity, and inclusion.

• Alignment with the mission,

vision, and values of India Child Protection.