Manager, IT Application and Productivity Services
- Compensation
- Not disclosed
- Location
- Sherwood Park, AB, Canada
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Not specified
- Posted
Skills
Must have
- Degree in Computer Science, Information Systems, Business Technology, or a related discipline
- Minimum of 10 years of progressively responsible experience in information technology, enterprise applications, digital workplace services, or related technology environments including at least 5 year
- Experience developing and implementing technology strategies, roadmaps, and governance frameworks
- Strong knowledge of Microsoft 365 technologies, including collaboration, productivity, and content management platforms
- Experience with SharePoint governance, security, administration, and optimization
- Knowledge of enterprise application management, application lifecycle practices, and portfolio rationalization
- Understanding of cybersecurity principles, information management, risk mitigation, and technology governance
- Knowledge of enterprise architecture concepts and integration of business applications
- Strategic thinker with the ability to align technology investments to organizational outcomes
- Exceptional relationship-building, stakeholder engagement, and communication skills
- Strong analytical and problem-solving abilities with a focus on continuous improvement
- Demonstrated success leading through change and managing competing priorities
- Ability to influence decisions, build consensus, and foster collaboration across diverse teams
- Commitment to creating an inclusive, respectful, and high-performing workplace culture
Full description
Are you a strategic technology leader who excels at connecting people, processes, and technology to deliver business value?
Strathcona County is seeking a collaborative and forward-thinking Manager, IT Application and Productivity Services to lead the evolution of our enterprise applications and digital workplace platforms.
Reporting to the Director, Information Technology Services, you will provide leadership for key application, productivity, and collaboration services that support employees across the organization. You will play a critical role in shaping the County's Microsoft 365 roadmap, strengthening the security and governance of our digital workplace, optimizing application services, and ensuring technology investments align with organizational priorities. Your leadership will help drive operational excellence, innovation, and continuous improvement while enabling exceptional service delivery for our community.
Key Responsibilities:
- Provide strategic and operational leadership for enterprise application and productivity service teams
- Lead the development and execution of the County's Microsoft 365 ecosystem roadmap to support organizational priorities and enhance the employee experience
- Oversee the governance, security, performance, and continuous improvement of SharePoint and related collaboration platforms
- Drive application portfolio management and rationalization initiatives to improve efficiency, reduce complexity, and maximize business value from technology investments
- Ensure enterprise applications remain reliable, secure, and responsive to evolving business needs and operational requirement
- Partner with business leaders, stakeholders, and technology teams to identify opportunities for innovation and service enhancement
- Lead strategic planning, prioritization, budgeting, resource allocation, and service delivery within the portfolio
- Foster a culture of collaboration, accountability, inclusion, and continuous learning while supporting the growth and development of staff
- Champion organizational change initiatives and support the adoption of modern digital workplace technologies
- Monitor industry trends, emerging technologies, and best practices to inform future technology strategies and investments
Qualifications and Skills:
- Degree in Computer Science, Information Systems, Business Technology, or a related discipline
- Minimum of 10 years of progressively responsible experience in information technology, enterprise applications, digital workplace services, or related technology environments including at least 5 years in a leadership role managing technical teams, supervisors, or complex operational function
- Experience developing and implementing technology strategies, roadmaps, and governance frameworks