Manager of Field Training
- Compensation
- Not disclosed
- Location
- Dallas Headquarters
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Not specified
- Posted
Must have
- Bachelor’s degree in Business, Operations Management, or related field preferred.
- 3+ years of experience in project management, operations, or franchise support, preferably within the entertainment or hospitality industry.
- Strong leadership, communication, and interpersonal skills.
- Solid problem-solving and critical thinking abilities to navigate challenges effectively.
- Strong organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail.
- Excellent communication and interpersonal skills; ability to build strong relationships with franchisees, internal teams, and external partners.
- Ability to travel up to 50% of the time as needed to support new park openings.
- Proficiency in project management software and Microsoft Office Suite.
- Ability to work in a collaborative, team-oriented environment and foster positive working relationships.
Full description
CircusTrix dba Sky Zone Manager of Field Training Full-TimeHybrid in Dallas, TX, or Remote in O&O States____________________ABOUT US:
CircusTrix is the leading indoor active entertainment company in the U.S., operating and franchising over 270 parks with more than 500,000 members and 60+ attractions. We create fun, high-energy experiences for all ages while hosting thousands of memorable birthdays, team events, and school parties each year. Recognized by Franchise Times and Entrepreneur, our success is driven by a culture of curiosity, creativity, and growth. At Sky Zone, we empower builders, problem-solvers, and lifelong learners to explore bold ideas, challenge assumptions, and make a meaningful impact—creating a place where imagination thrives and people are inspired to grow.
Position Overview:
The Manager of Field Training is responsible for supporting Sky Zone Field Training in their assigned region or Designated Market Area (DMA), if applicable. This may include the successful launch of new park locations, supporting opportunity parks executing actions plans, facilitating classes, supporting our training programs in the field, certifying our team members and parks, and even more across our system. This role can involve up to 50% travel to new and existing parks to provide training for new franchisees, managers, team leads, team members as well as leading a team of field trainers to deliver high-quality, standardized training programs and support for our parks. The Manager of Field Training will oversee budget adherence, program effectiveness, and maintain operational excellence across all training initiatives.
Key Responsibilities:
- New Park Opening Training Support: Oversee and execute training for new park openings, ensuring all staff are adequately trained in operational standards, guest service, and safety procedures.
- New Franchisee Training: Provide comprehensive training and support to new franchisees to ensure a smooth transition and adherence to Sky Zone standards.
- Manager Training: Conduct ongoing training programs for managers to ensure consistent leadership and operational excellence across all locations.
- Field Training Support: Support all Sky Zone launches and activations within the assigned region or DMA (if applicable), ensuring parks are trained to the highest standards and are fully operational, including Certified Training Parks.
- Team Leadership: Lead a team of field trainers, ensuring they meet all budget standards, deliver consistent training programs, and maintain quality in line with Sky Zone standards.
- Compliance and Standardization: Ensure all training programs and field trainers adhere to company standards and operational procedures.
- Performance Monitoring: Monitor the effectiveness of training programs and field trainers, adjusting as necessary to improve outcomes and efficiency.