Manager, Payments Data Governance

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

The Manager, Payments Data Governance is responsible for operationalizing data governance requirements across Payments, including data governance strategies and frameworks, procurement-related data requirements, transit agency data rights, data quality, data access, data protection, policy compliance and audit readiness. The role works closely with Payments stakeholders, vendors and enterprise partners to embed data governance requirements into business processes and support alignment with Enterprise Data Governance.

Reporting to the Senior Manager, AI & Data Governance within I&IT’s Enterprise AI & Data Centre of Excellence (CoE), the Manager provides dedicated data governance leadership and support to Payments. The role works with internal and external stakeholders, including transit agencies, to strengthen data governance maturity, support operational excellence and enable the secure, effective and responsible use of data.

What will I be doing?

• Lead the implementation of data governance strategies, frameworks and roadmaps within Payments, aligned with enterprise data governance requirements and regulatory obligations.

• Provide strategic advice and subject matter expertise on data governance, data management and responsible AI to Payments leaders and stakeholders.

• Oversee key data governance practices across Payments, including data quality, metadata, data classification, data access and the creation and maintenance of data dictionaries and governance artifacts, including data source inventories and data owner, steward and custodian registries.

• Facilitate the secure and effective sharing of Payments data with transit agencies, partners and vendors, and work with relevant Payments teams to address data rights and contractual commitments.

• Embed data governance requirements into Payments processes and procurements by reviewing RFPs, contracts, Investment Panel documentation and vendor requirements to identify governance risks and recommend appropriate mitigation.

• Implement and support AI governance requirements within Payments, promoting responsible AI use and alignment with enterprise policies, standards and regulatory requirements.

• Work with IT and data management teams on data architecture standards and practices to support alignment with organizational data governance requirements.

• Monitor the effectiveness and compliance of data governance across Payments, including metrics and KPIs, audit and compliance requirements, risk mitigation and the implementation of applicable audit recommendations.

• Actively engage with Enterprise Data Governance to ensure Payments data governance remains aligned with the enterprise data governance program.

• Collaborate with other information governance functions across Metrolinx, including Records & Information Management, Cyber Security, IT, Legal, Architecture and Privacy, to address governance requirements and support appropriate data use and handling.

• Lead, coach and support team members while building strong relationships and promoting awareness and adoption of effective data governance practices across Payments.

What Skills and Qualifications Do I Need?

• Completion of a degree in business administration, information management, data science, engineering or a related discipline, or a combination of education, training and experience deemed equivalent.
• Demonstrated years of experience in data governance, information management, data analytics or a related field, including establishing data governance programs and managing the prioritization and assessment of governance initiatives and requirements.
• Strong knowledge of data governance and management principles and practices, including DAMA-DMBOK, and relevant legislation, policies and directives related to data, privacy, open data and artificial intelligence.
• Demonstrated experience developing, implementing and measuring data governance strategies and programs, including defining objectives, key success factors, KPIs and outcomes.
• Strong knowledge of responsible AI and AI governance practices, including data privacy, risk and legal and regulatory considerations; experience implementing AI governance frameworks and requirements is considered an asset.
• Proficiency with data governance and management solutions such as Microsoft Purview or Collibra, and data analysis and reporting tools such as Power BI.
• Demonstrated experience providing strategic advice, assessing data governance and compliance risks, and working with business and technical stakeholders to develop and implement practical solutions.
• Leadership skills and demonstrated experience coaching, mentoring and managing a team of business professionals.
• Excellent communication, analytical, presentation and stakeholder management skills, with the ability to gain buy-in and influence decision-making with leaders, specialists and external partners across multiple teams and sectors.
• Strong project and change management skills, including work planning, monitoring and evaluation, with the ability to manage competing priorities, support program implementation and adoption, and develop KPIs and management dashboards to measure effectiveness.
• Data governance or data management certifications such as Certified Data Management Professional (CDMP), Data Governance and Stewardship Professional (DGSP) or Public Sector Data Governance Professional (PSDGP) are considered an asset.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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