Manager, Production Site Reliability Engineering
Vultr is hiring a people + technical leader to build and manage a new Production SRE team that owns the availability, performance, and operability of its customer-facing production control plane — handling incident response, monitoring, configuration management, capacity planning, and a control-plane re-architecture. Core tech includes Linux, config management (Puppet/Ansible/Chef), database repli
- Compensation
- $140K–$160K / yr
- Location
- Remote - United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Sre
- Posted
Skills
Must have
- 10+ years of professional experience in site reliability engineering or infrastructure operations
- At least 2 years in a team lead or management role
- Deep experience operating production web stacks at scale, debugging performance across the full request path
- Strong Linux systems knowledge: networking, systemd, package management, firewall configuration, performance tuning
- Track record building and operating monitoring and alerting systems and driving a culture of observability
- Experience with configuration management at scale (Puppet, Ansible, Chef, or similar)
- Strong written and verbal communication: runbooks, postmortems, incident communications, cross-functional coordination
- Experience hiring and building engineering teams; will be the hiring manager
- Experience with database replication, backup strategies, and failure modes; able to lead a database failover
- Experience leading production migrations or major infrastructure transitions: planning, parallel runs, validation, safe cutover
Nice to have
- Experience with Harvester or similar HCI platforms for running production workloads on VMs
- Experience with Redis cluster architecture, failover, and performance tuning at scale
- Experience with HAProxy configuration, keepalived, and load balancing strategies for high-traffic web applications
- Experience with PCI compliance environments handling cardholder data
- Experience writing PHP (control plane has significant PHP surfaces)
- Experience with Cloudflare or similar CDN/edge platforms and DNS cutover for production services
Full description
Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.
Vultr Cares
- 100% company-paid insurance premiums for employee medical, dental and vision plans.
- 401(k) plan that matches 100% up to 4%, with immediate vesting
- Professional Development Reimbursement of $2,500 each year
- 11 Holidays + Paid Time Off Accrual + Rollover Plan
- Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
- $500 stipend for remote office setup in first year + $400 each following year
- Internet reimbursement up to $75 per month
- Gym membership reimbursement up to $50 per month
- Company paid Wellable subscription
Join Vultr
Vultr is seeking a Manager of Production Site Reliability Engineering to build and lead a new team responsible for the availability, performance, and operability of our production control plane. This is the environment that runs our customer-facing web applications and the internal platform that supports them. You will own the day-to-day operations of this environment: incident response, monitoring and alerting, configuration management, capacity planning, and the ongoing re-architecture of the control plane for continued scale. This is both a technical and a people leadership role. You will hire, grow, and lead a team of SREs and database engineers, set the operational culture, and partner closely with engineering teams across the organization to ensure the production environment is reliable, observable, and ready for the next phase of Vultr's growth.
Key Responsibilities
- Build and lead the Production Site Reliability Engineering team: hire, mentor, and grow a team of SREs and database engineers responsible for the production control plane
- Own the availability, performance, and operability of the production web stack
- Lead incident response for production-impacting events; drive postmortems and turn lessons into durable system improvements, runbooks, and alerting